Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, regardless of the ordering method.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
Numerous complaints about rude and unhelpful staff, with some customers feeling ignored or mistreated.
Food Quality
Several customers expressed dissatisfaction with the food quality, describing it as subpar or even inedible.
Management Issues
Frequent mentions of poor management and staffing problems, leading to a chaotic and inefficient service environment.