Sonic Drive-In

Reviews

• DS

  Daniel Shows

  Sep 16, 2025
  1.0
  I ordered a Chili cheese brio lay wrap. There was only anything in it. It was practically empty. I should’ve took it back in the store, but I was already driving down the road do not shop at the store. It should be closed down and everyone fired.
• JS

  John Slaker

  Sep 12, 2025
  1.0
  Let just say I feel as dumb writing this, as I did with my expeirence at this sonic, here we go. The drive thru had one other car and the resturaunt was pretty much empty, so the resturaunt was far from any kind of "busy". After the drive thru forgot a simple cheese sauce for my order, that was asked for and even up-charged for. Going inside, was no longer an option. If standing at the counter for about 5 minutes wasn't enough, the employees just continued their day, with no acknolegdement of a customer presence and didn't seem to care. A staff memeber finally asked what was needed. When informed the cheese sauce was accidently forgotten in the drive thru, it was suddenly met with a snark remark of "We usually charge for the cheese sauce but I'll give it to you this time", like he was doing me a favor? What favor? to charge me for an item I already paid for and you forgot? This is such a silly and little thing, because I didnt care about the cheese up-charge. I used the drive thru on the simple fact, I did not want to go inside. Did customer service just go down the toliet? That comment was just astounding, because if cheese sauce is so important they could of simply pulled the last order and seen what was on the reciept. (attached below), or simply ensured the order was correct before releasing it, and this problem wouldn't exist. The food was hot and decent, but this is a perfect example of how bad customer service, can make someone a former customer, real fast; even with good food. I will not be going to this sonic again. Attatched shows the reciept with the time stamp, if you dont know, that is the reciept printed so employees know what items go in the bag and to help ensure items are not forgotten. The food only got a low star count simply because this experience left a bad taste in my mouth.
• PM

  peggy McBee

  Sep 8, 2025
  1.0
  Do not recommend. Take cash if you order. Do not pay with a card. Went through the drive in to get a slushy and a worker took a picture of my card. I called and canceled immediately. But what a inconvenience!!
• SB

  Shadowhawk B

  Sep 7, 2025
  1.0
  Drive thru was sitting and they ignored one lane. To long to wait
• AD

  Aaron Shows (DRAGONDADGAMING)

  Aug 28, 2025
  5.0
  Usually gp through drive thru as the inside is not very big. Overall atmospbere is great, staff is a little on the slower side even when they are not super busy but usually friendly.