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Sonic Drive-In

3.7
(632 reviews)

Business Details

1708 Old Fannin Road, Flowood, MS
39232, United States
(601) 992-1959

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Flowood, MS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1708 Old Fannin Road for the ultimate SONIC experience!

Location

Sonic Drive-In
1708 Old Fannin Road, Flowood, MS
39232, United States

Hours

Reviews

3.7
632 reviews
5 stars
283
4 stars
134
3 stars
70
2 stars
35
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and rude staff, leading to a negative dining experience.

Food Quality

While some customers enjoyed the food, many complained about incorrect orders, cold items, and overall dissatisfaction with the quality.

Customer Experience

Several reviews highlighted a lack of acknowledgment from staff and unprofessional behavior, contributing to a frustrating experience for customers.

Positive Feedback

Despite the negative reviews, there were a few positive mentions of friendly staff and good food, indicating that experiences can vary.
  • DD
    Drew
    Feb 20, 2026
    3.0
    Came on a Friday night at 10 pm to get a shake and a Blast, but couldn’t. Staff Decided to clean up early and started with the ice cream. On a Friday night. 🤦
  • AR
    Anthony Roper
    Feb 6, 2026
    1.0
    Has to wait 15 minutes for a small cheese still and med tatertot just to start driving and realize they didn't even put sauce in the bag.
  • BH
    Brittany Hunter
    Jan 14, 2026
    5.0
    I've been to lots of sonics and this one by far has the freshest food and also amazing customer service!
  • DS
    Daniel Shows
    Sep 16, 2025
    1.0
    I ordered a Chili cheese brio lay wrap. There was only anything in it. It was practically empty. I should’ve took it back in the store, but I was already driving down the road do not shop at the store. It should be closed down and everyone fired.
  • JS
    John Slaker
    Sep 12, 2025
    1.0
    Let just say I feel as dumb writing this, as I did with my expeirence at this sonic, here we go. The drive thru had one other car and the resturaunt was pretty much empty, so the resturaunt was far from any kind of "busy". After the drive thru forgot a simple cheese sauce for my order, that was asked for and even up-charged for. Going inside, was no longer an option. If standing at the counter for about 5 minutes wasn't enough, the employees just continued their day, with no acknolegdement of a customer presence and didn't seem to care. A staff memeber finally asked what was needed. When informed the cheese sauce was accidently forgotten in the drive thru, it was suddenly met with a snark remark of "We usually charge for the cheese sauce but I'll give it to you this time", like he was doing me a favor? What favor? to charge me for an item I already paid for and you forgot? This is such a silly and little thing, because I didnt care about the cheese up-charge. I used the drive thru on the simple fact, I did not want to go inside. Did customer service just go down the toliet? That comment was just astounding, because if cheese sauce is so important they could of simply pulled the last order and seen what was on the reciept. (attached below), or simply ensured the order was correct before releasing it, and this problem wouldn't exist. The food was hot and decent, but this is a perfect example of how bad customer service, can make someone a former customer, real fast; even with good food. I will not be going to this sonic again. Attatched shows the reciept with the time stamp, if you dont know, that is the reciept printed so employees know what items go in the bag and to help ensure items are not forgotten. The food only got a low star count simply because this experience left a bad taste in my mouth.

Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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