McDonald's

3.0
1266 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
151 Promenade Blvd, Flowood, MS
39232, United States

Hours

Reviews

3.0
1,266 reviews
5 stars
336
4 stars
238
3 stars
190
2 stars
141
1 star
361

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, with some waiting over 40 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Several customers complained about cold, stale, or improperly cooked food, including raw patties and soggy fries.

Customer Service

Numerous reviews mentioned rude or unprofessional staff, contributing to a negative dining experience.

Cleanliness

The cleanliness of the restaurant and restrooms was often criticized, with reports of dirty tables and unsanitary conditions.
  • JJ
    Juanita Jones
    5 days ago
    2.0
    I was rushed for no reason, didn’t even order the rest from here just wasn’t worth it. Stop rushing people it’s their right to take their time. Won’t be coming back to this location if I can help it.
  • CJ
    Constance Jude
    Nov 9, 2025
    1.0
    No cream no lids. They just handed me my cup.
  • TS
    Travese Mila Lifestyle Solutions
    Nov 4, 2025
    1.0
    Terrifying customer service. Staff nor manager answer customers when greeeted by customers. They DO NOT want to give out the food items that have monopolyGo game pieces even though customers are paying for them. They ignore you until you say EXCUSE ME 5 thousand times. Absolute fools. The kiosk doesn’t work so when customers place their order they need to immediately go to the front counter while being ignored 5thousand times to request a receipt. Bottom of the barrel individuals working here. Very unpleasant experience.
  • DL
    demetrica lyones
    Oct 25, 2025
    1.0
    This place sucks!!!! Currently been in line for 15 mins and I’m the second person waiting to receive food! This is ridiculous!!!
  • SD
    Shaquita Dishmon
    Oct 20, 2025
    5.0
    Food was great great customer service and did not have to wait that long

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 151 Promenade Blvd in Flowood, MS?

Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.

Can I use drive-through service at this McDonald's location, and what are the hours?

Yes, the drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.