McDonald's

3.0
1274 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
151 Promenade Blvd, Flowood, MS
39232, United States

Hours

Reviews

3.0
1,274 reviews
5 stars
338
4 stars
239
3 stars
190
2 stars
143
1 star
364

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported cold, stale, or incorrectly prepared food, with several instances of missing items from orders.

Cleanliness

The cleanliness of the restaurant, particularly the restrooms, was criticized, with reports of dirty tables and unsanitary conditions.

Inconsistent Experience

While some customers praised the food and service, many others had negative experiences, indicating a lack of consistency in service and food quality.
  • KB
    Kelli Bonifer
    1 day ago
    1.0
    I used the mobile app to place my order. When we went through the drive thru, I had to show them my phone with my order on it. We didn’t receive the whole order. Tried calling the restaurant, I got no answer. I will never go here again.
  • BG
    B G
    Dec 26, 2025
    1.0
    I’ll tell you this I wanna give you a star at all I want you. I guess you don’t like to serve people. I was just there a little bit ago didn’t wanna hurt me. Didn’t wanna take my money so as a food critic, I’m giving you the worst review ever I will go to this place waste my time so people don’t go to this McDonald’s it’s a waste of time and thank you.
  • SL
    Shelby Leo
    Dec 24, 2025
    1.0
    I don’t leave reviews ever because I never have the energy but after reading how terrible everyone else’s experience is, yea this place is horrible and has gotten worse in the almost 3 years I’ve lived here. It doesn’t matter what day or time, the food always take 20-30 minutes and the employees never look at you when helping. It’s ridiculous. McDonald’s is never that serious but this is still an establishment and it being run terribly
  • KD
    Kia Davis
    Dec 23, 2025
    2.0
    I went through the drive thru at about 6:45 pm tonight. I ordered a spicy mcchicken extra mayo, add tomato and light lettuce only to get a mcchicken no lettuce. What’s the point of me ordering my food when you’re gonna give me whatever out the window? Especially when y’all are charging extra for added things on a sandwich that was $1 years ago but now almost $3, I want whatever I ordered! I called the establishment’s number THREE times and no one answered. This McDonald needs to do better!
  • KM
    Kerriana Moore
    Dec 5, 2025
    1.0
    Service was absolutely the worst . The employee direct me to use the kiosk and I asked her even if I’m using cash. After telling me to do that, she calmly took the customer after me which is weird . So I knew I wanted to a 10pc nugget and Medium Fry . I redeemed a code for a free fry when you send $1. The nuggets were $5 . She wanted to take my cash at the register & she seems to not want to figure out why it was saying $9.15 . She had the worst attitude ever and no manager seemed to be present . The line was wrapped and service was poor . No hairnet or Gloves when handling food . THE CUSTOMER SERVICE IS TERRIBLE FOR THE AREA . I was on break from work. I had to get in the drive thru line DUE TO HER BEING SO RUDE

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 151 Promenade Blvd in Flowood, MS?

Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.

Can I use drive-through service at this McDonald's location, and what are the hours?

Yes, the drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.