Jimmy John's

3.2
175 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4225 Lakeland Dr, Flowood, MS
39232, United States

Hours

Reviews

3.2
175 reviews
5 stars
69
4 stars
29
3 stars
6
2 stars
9
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unwelcoming attitudes.

Inconsistent Hours

Many customers expressed frustration over the store being closed during advertised hours, leading to multiple failed visits.

Food Quality

While some customers enjoyed the sandwiches, others reported issues with food quality, including soggy bread and incorrect orders.

Staffing Issues

Several reviews mentioned understaffing, leading to slow service and long wait times.
  • DD
    darnic2sons
    Dec 12, 2025
    1.0
    This store is an absolute joke. I came in to order the Vito! I wanted the vinegar and oil together in a small container and not on the sandwich because it makes it so soggy. This has never ever been a problem, even at this facility before now all of a sudden it’s a problem! We can’t do that so I didn’t get the sandwich. What a joke and you have the cup to put it in! you just didn’t want too! your customer Service absolutely sucks. I have never encountered this problem before. Not even at this location.They were going to put the lettuce on the side, but not something else. We use those cups for ranch and other things! This is absolutely unbelievable. He said, Either it goes on the sandwich or not!! I guess it’s against the rules to customize a sandwich. He also informed me that they weren’t gonna put the lettuce on the side either! Normally all they do is just put it in the Jimmy John’s wrap and that’s it, but that’s a problem too. This place will never ever get my business again. Do better hire people that want to do their jobs! Pure laziness at best. It was a black guy with locks and a tall white guy! All this because you couldn’t put something on the side. I was paying for it with my money! What absolutely ridiculousness! So I guess this is how Jimmy John’s does business. Even subway will put it on the side! I hope the owner of the establishment reads this review! The sandwich is so big you can’t eat it all in one sitting who wants a soggy sandwich with old lettuce! Did I forget to mention if the gourmet wheat bread which gets extremely soggy with condiments? If the owner reads this please feel free to respond because this is an absolute first and i always frequent jimmy johns!
  • DG
    Danielle Gaines
    Nov 6, 2025
    1.0
    I placed an online order at 4:41 and received a call from the store telling me they were cancelling my order and sending back my payment for my online order because he stated they close at 4:30pm instead of 5pm as listed here on google. I can never catch this place open. Management should truly look into this issue!
  • KA
    Keli Anderson
    Oct 29, 2025
    5.0
    Our food was as ordered. Best sandwiches around!!
  • TH
    Torii H
    Oct 1, 2025
    1.0
    Closed by 5:30pm on a Wednesday. Website says they close at 7. No note or sign indicating reason for closure.
  • JK
    Jay Kumar
    Aug 29, 2025
    1.0
    Closed on 4:55pm on a Friday August 29