Many customers praised the friendly and polite staff, highlighting excellent service experiences, while others reported rude behavior from some employees.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh and tasty meals, while others received cold or incorrect orders.
Cleanliness
The restaurant was often noted for being clean, although some reviews mentioned issues with sticky floors and the need for better table maintenance.
Order Accuracy
Several customers experienced issues with incorrect orders and long wait times, leading to frustration and disappointment.
Ice Cream Quality
While many enjoyed the ice cream offerings, there were complaints about the preparation and consistency of certain items, particularly blizzards.
AS
Adam Sumrall
Oct 3, 2025
5.0
As someone who has worked for over a decade in fast food/slow food restaurants; this is the best run food establishment I've ever been to. The manager and staff are amazing. The food is always fresh and the place is always clean. I am a regular customer and I will continue to be one.
JC
Jean Paul Carrasco
Sep 21, 2025
5.0
Most polite Dairy Queen I have ever visited.
TA
trisha allen
Sep 18, 2025
5.0
Ice cream cakes are the best. Picked up one last minute for my grandsons birthday. They even had someone there to write on it for me.
PD
Pam Dunn
Aug 26, 2025
4.0
Wanted a reeses peanut cup blast and they were out very disappointing but went with something else and it was good
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Flowood, MS offer?
They offer soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill?
They are open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Flowood, MS open on holidays?
They are closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill provide facilities for families with children?
Yes, they offer booster seats, high chairs, are family-friendly, have restrooms, and welcome children.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available.
Can customers order online or through a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online through their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Is Dairy Queen Grill & Chill accessible for people with disabilities?
Yes, the location is wheelchair accessible and has facilities such as restrooms for everyone's convenience.
What are some nearby places I can visit before or after dining at Dairy Queen Grill & Chill?
You can visit nearby places like Plato Feliz Mexican Restaurant, Luxury Nails and Day Spa, or the GameStop video game store for shopping and entertainment.
Are there other fast food or ice cream options near Dairy Queen Grill & Chill?
Yes, there is another Dairy Queen nearby as well as Freddy's Frozen Custard & Steakburgers and Bojangles for additional fast food choices.
How can nearby businesses like AutoZone or Community Bank be useful when visiting Dairy Queen Grill & Chill?
You can run errands like automotive parts shopping at AutoZone or banking at Community Bank conveniently close to your visit to Dairy Queen.