Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Florence, MS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 102 Cross Park Blvd for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
698 reviews
5 stars
334
4 stars
165
3 stars
90
2 stars
34
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, with long wait times for orders and issues with staff responsiveness.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders, including missing items and wrong food.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpful employees while others reported rude interactions.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning overcooked items and inconsistent taste.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, noting friendly service and good food on certain visits.
- MKMaci KOct 17, 20253.0Specifically ordered a Dr Pepper, had to correct the drive through worker 6 times, so keep that in mind.. and guess what I got home with, A DIET COKE! Do better sonic.
- TTTammySep 8, 20255.0HAILEY CRAFT WAS REALLY GOOD. I WILL GO BACK WHEN SHE IS WORKING. THANKS HAILEY FOR ALL YOU DID FOR B USA
- PEPhil EvansAug 31, 20252.0I placed an order on the app for a super sonic DOUBLE cheeseburger…..picked it up & when I got home I had a SINGLE burger without any tomatoes…. I tried to call the restaurant but no one answered the phone & I am not driving back there. I thought the issues had been corrected but apparently not np
- MMmajorjc_MS - MajorJul 31, 20251.0I would rather you tell me that you are out of onion rings and let me substitute tots than to receive these cold, mashed together, cardboard tasting onion rings. These went into the garbage tonight. Your kitchen staff needs a lesson on taking pride in the product that you are selling. Believe me, this will hurt your business! People have a choice on how they spend their money. I will not be spending anymore of mine at this Sonic.
- JAJason AinsworthJul 30, 20251.0Service. So. Slow. Grab you a drink (if you have 20 minutes to spare).