Many customers reported slow service, incorrect orders, and unprofessional management, leading to a negative dining experience.
Food Quality
There were numerous complaints about food quality, including cold items, poorly prepared meals, and inconsistent portion sizes.
Staff Attitude
While some reviews praised friendly staff, others noted rude behavior and a lack of professionalism, contributing to a tense atmosphere.
Cleanliness Concerns
Several customers mentioned unsanitary conditions, including dirty tables and improper food handling practices.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences with friendly service and enjoyable ice cream treats.
ZL
Zach Lantz
2 days ago
1.0
Owner cussed at my uber driver and refused to give me my order.
CE
Churbinski likes to EAT
Nov 17, 2025
4.0
Great food for fast food. My favorite is the blizzards.
CM
Chris Molina
Nov 14, 2025
4.0
Not a bad place... i just do not like pickles.
KK
Kaylee K
Nov 12, 2025
2.0
Unfortunately, this Dairy Queen was not up to my standards as far as cleanliness and in good working order. I was not impressed, which is really unfortunate because I really want Dairy Queen that day.
CH
Cindy Harper
Nov 7, 2025
5.0
I scream for creamy ice cream. Vanilla softserve is smooth creamy and tasty.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Diberville, MS?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer classic fast food menu items including soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, and Grillburgers®.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly and accommodates children with booster seats, high chairs, and is wheelchair accessible.
Does Dairy Queen Grill & Chill have a drive-thru and outdoor seating?
Yes, the restaurant offers drive-thru service and has outdoor seating available for customers.
Can I order online or via mobile app at Dairy Queen Grill & Chill?
Yes, you can order online for pickup at their website or download the Dairy Queen app for exclusive deals and mobile ordering.
What safety and convenience amenities are available at Dairy Queen Grill & Chill?
The restaurant provides free Wi-Fi and restroom facilities for customer convenience and comfort.
What is the contact phone number for Dairy Queen Grill & Chill in Diberville?
You can contact Dairy Queen Grill & Chill at +1 228-396-4420.
Which popular fast-food restaurants are located near Dairy Queen Grill & Chill?
Nearby fast-food restaurants include Burger King, Taco Bell, and Subway, providing several dining options in the area.
Are there any automotive services close to Dairy Queen Grill & Chill?
Yes, nearby automotive services include The Mitsubishi Guy MS Gulf Coast, Lenny's Automotive, Dunaway Glass, Meineke Car Care Center, and American Glass Services.
What local services and retail stores can customers visit near Dairy Queen Grill & Chill?
Customers can also visit places like the Western Union money transfer service, Burkes Outlet department store, Goodwill Industries thrift store, and Big Lots discount store nearby.