Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong sizes.
Service Quality
Mixed feedback on service; while some praised friendly staff, others experienced rude service and long wait times.
Food Quality
Inconsistent food quality noted, with complaints about cold food, incorrect preparation, and some items being unsatisfactory.
Cleanliness and Maintenance
Several reviews mentioned dirty facilities and malfunctioning ordering screens, impacting the overall experience.
Positive Highlights
Despite the negatives, many customers enjoyed the shakes and some food items, appreciating the quick service at times.