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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbus, MS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 221 Alabama Street for the ultimate SONIC experience!
Numerous customers reported long wait times, incorrect orders, and poor service, with some stating they waited over 30 minutes for their food.
Food Quality
Many reviews mentioned cold or poorly prepared food, including undercooked items and incorrect orders.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the friendly carhops and enjoyed specific menu items like the burgers and ice cream.
JJ
Jennifer Jean
Jan 22, 2026
3.0
I received a very expensive cup of ice cream with oreos and cookie dough only on top.
JC
joseph cordell
Nov 24, 2025
5.0
Whoever is in the grill today has these burgers on point
JJ
Jessica
Oct 22, 2023
1.0
This has to be the most absolute RUDEST Sonic I have EVER been to!!! They have VERY LOUD music playing so the cashier/cook/car hop- whatever you want to call them could not hear me so she kept saying “ma’am what you’d say?? MA’AM!! MA’AM!!!” I kept my cool and kept repeating myself then she just closed out my order with the total leaving me sitting here wondering if she even got my order correct- which it was NOT now I have to wait all over again for my order to be made correct. This location has a better chance being a club where everyone does nothing but hang out and listen to music than being a respectful restaurant. What a joke.