McDonald's

3.1
875 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
937 Alabama St, Columbus, MS
39702, United States

Hours

Reviews

3.1
875 reviews
5 stars
258
4 stars
135
3 stars
161
2 stars
88
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude service and a lack of attentiveness from staff, leading to negative experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

There were numerous complaints about food being cold, stale, or not fresh, with some customers expressing disappointment in the overall quality.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, indicating that experiences can vary.
  • VJ
    Vershone Johnson
    Dec 29, 2025
    5.0
    Would've been all 5s but the lady who took my money was having a private convo on her cellphone dropping "flowery" language loud enough to be heard by me in my car.
  • AS
    Ayden Sanders
    Dec 19, 2025
    5.0
    It’s the best McDonalds ever
  • DY
    David Young
    Dec 18, 2025
    1.0
    Horrible service attitude and when you order a 20 piece nugget they only give you 1 sauce
  • CC
    Cathrin Grehan (cat)
    Dec 18, 2025
    5.0
    I’ve never had a good experience with this place until today honestly, why give a good review? Because of this one wonderful person who lit up my day, went through the drive through about 2:00 and the girl taking my order seemed to not care about anything at all, I get pretty much ignored and moved on, horrible mood starting off, get to the window to pick up my food, there’s this guy LITERALLY samba-ing (in a Christmas hat) to the window to give me my drinks, super sweet, quickly fulfilled all my requests, and just honestly was so lit up and happy it made ME happy, now I understand as someone who works in the customer service industry we can all have our days but the complete lack of care from those employees until now had been quite upsetting, this person however deserves the best in life, in an environment full of people who don’t care he lit up someone’s day, thank you for that.
  • SG
    Shannon Getz
    Nov 19, 2025
    3.0
    The mocha frappe.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 937 Alabama St, Columbus, MS?

McDonald's is open 24 hours a day, seven days a week.

Is the McDonald's drive-thru open all day?

Yes, the drive-thru is open 24 hours daily, from midnight to 11:59 PM.