Brand Certified
McDonald's
3.1(876 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
937 Alabama St, Columbus, MS
39702, United States
Certified by McDonald's • Feb 22, 2026
(662) 328-1515
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.1
876 reviews
5 stars
259
4 stars
135
3 stars
160
2 stars
88
1 star
234
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality varies significantly; some employees are friendly while others display rude behavior and lack of care.
Order Accuracy
Frequent issues with incorrect orders and missing items reported by multiple customers.
Food Quality
Inconsistent food quality; complaints about cold, stale, or improperly prepared items.
Cleanliness
Multiple reviews mention unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Speed of Service
Long wait times reported, especially during peak hours, with some customers experiencing delays in order fulfillment.
- SSSLJan 15, 20265.0The food was hot but the customer service depends on who is at the window, some of the employees have the nastiest attitude to be in customer service, yikes!
- MMMatthew McClungJan 15, 20261.0Went through drive thru, they said they only have menu items 2 through 7. Got the McCrispy and a medium fry. Had two pickles. Mayo was added by me. Still threw it in the trash.
- VJVershone JohnsonDec 29, 20255.0Would've been all 5s but the lady who took my money was having a private convo on her cellphone dropping "flowery" language loud enough to be heard by me in my car.
- DYDavid YoungDec 18, 20251.0Horrible service attitude and when you order a 20 piece nugget they only give you 1 sauce
- CCCathrin Grehan (cat)Dec 18, 20255.0I’ve never had a good experience with this place until today honestly, why give a good review? Because of this one wonderful person who lit up my day, went through the drive through about 2:00 and the girl taking my order seemed to not care about anything at all, I get pretty much ignored and moved on, horrible mood starting off, get to the window to pick up my food, there’s this guy LITERALLY samba-ing (in a Christmas hat) to the window to give me my drinks, super sweet, quickly fulfilled all my requests, and just honestly was so lit up and happy it made ME happy, now I understand as someone who works in the customer service industry we can all have our days but the complete lack of care from those employees until now had been quite upsetting, this person however deserves the best in life, in an environment full of people who don’t care he lit up someone’s day, thank you for that.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 937 Alabama St, Columbus, MS?
McDonald's is open 24 hours a day, seven days a week.
Is the McDonald's drive-thru open all day?
Yes, the drive-thru is open 24 hours daily, from midnight to 11:59 PM.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery with hours from 4:00 AM to 3:59 AM daily, including no-contact delivery and same-day delivery options.
What payment methods are accepted at this McDonald's location?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on Apple App Store and Google Play Store, or via their online order links.
Is free WiFi available at McDonald's on Alabama St?
Yes, McDonald's offers free WiFi to customers.
What services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What restaurants are located near this McDonald's?
Nearby restaurants include Taco Bell, American Deli, China House Restaurant, Little Dooey barbecue, and Little Caesars Pizza.
Are there fitness or wellness centers near McDonald's at 937 Alabama St?
Yes, Anytime Fitness and The Training Zone gym are nearby, great for a workout before or after your meal.
What other local businesses or services can I find near McDonald's?
You can visit The Spotlight barbershop, AT&T cellphone stores, Columbus VA Clinic, The UPS Store, and various retail shops like Shoe Show and Dollar Tree nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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