McDonald's

3.2
1519 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1840 Hwy 45 N, Columbus, MS
39701, United States

Hours

Reviews

3.2
1,519 reviews
5 stars
431
4 stars
299
3 stars
294
2 stars
174
1 star
321

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and dead flies in the restaurant.

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Quality

Numerous complaints about cold, stale, or poorly prepared food, with specific mentions of undercooked items and missing components.

Staff Performance

While some employees were praised for their friendliness, many reviews noted a lack of motivation and poor service from the majority of staff.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and overall disorganization in fulfilling requests.
  • DG
    Delmar Garrison
    5 days ago
    5.0
    Traveling out of town! Customer service was excellent and food was fresh!
  • MB
    Madeline Ballinger
    Nov 13, 2025
    1.0
    Beware ye who enter. Lived here two years and I give this McDonald’s a try every few months. NEVER ever good. If you think about what makes a fast food restaurant bad, they’ve covered all the bases. Cold food, wrong orders, long wait, half filled drinks, running out of everything and not telling you until you’re at the window, etc. etc. do not come here.
  • RR
    Robert
    Nov 8, 2025
    1.0
    Took over 20 minutes from the time of our order to get our food, and it was not busy by any means. Finally we got our food, and one of the very unprofessional workers told us they were working on our drinks and they didn't forget about it, but we ended up having to come in like 7 minutes later to ask for out 3 drinks. Worst mcdonalds I've ever been to
  • JM
    Jacob McKnight
    Nov 6, 2025
    4.0
    Mcdonald's usually has good service. They can get pretty busy, and they frequently run out of Diet Coke, but they usually always get my order right, and they are polite.
  • DG
    Deonna Gattis
    Oct 20, 2025
    3.0
    Over the years of going to this place it gets worse each visit. I ordered a 40 pc nugget meal and the fries and nuggets were cold, they didn't give me the proper sauce that I asked for and they got both of my children's happy meals and drinks wrong.. Somedays it's better than others but you still have to correct them with something

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1840 Hwy 45 N, Columbus, MS?

Delivery is available daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the drive-thru is open 24 hours a day, 7 days a week.