Wendy's

3.7
725 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
515 Hwy 98 Bypass, Columbia, MS
39429, United States

Hours

Reviews

3.7
725 reviews
5 stars
301
4 stars
149
3 stars
128
2 stars
53
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with reports of rude staff and long wait times, particularly during busy hours.

Food Quality

Food quality varies significantly; some customers report cold or poorly prepared items, while others enjoy fresh and hot meals.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Cleanliness

Mixed reviews on cleanliness; some customers noted dirty bathrooms and unsanitary conditions, while others praised the cleanliness of the restaurant.

Management Response

Some customers appreciated the efforts of managers to resolve issues, while others reported negative experiences with management.
  • TP
    Teena Petrimoulx
    Nov 17, 2025
    2.0
    Meat was undercooked on my burger and tasted like it was boiled in water not grilled. No seasoning!!
  • JA
    Jerry Aikens
    Nov 14, 2025
    1.0
    I've been patient with the Wendy's in Columbia, but tonight's the last straw. Every time I go to Wendy's around 10pm to 10:30pm, my food is always cold. It's consistently cold and never fresh. The GM needs to reevaluate their employees and get rid of the ones who don't care about their job. Now I see why Wendy's in Columbia has a 3.7.
  • SS
    Stormy
    Oct 22, 2025
    1.0
    Very rude at drive thru window, basically threw our bag of food at us, . Would suggest giving some common courtesy and kindness lessons, the evening shift seems pissy.
  • KV
    Kaddie Vlogs
    Oct 2, 2025
    1.0
    Was ignored for 10 mins the cashier was rude Placed smeled very strong of bleach!! Food cold Only thing good was frosty !!
  • LW
    luke woods
    Sep 8, 2025
    1.0
    By far the worst Wendy’s I’ve ever had. They gave me no straw with my drink, when I told them they forgot my couple barbecue sauces the worker proceeds to huff and give me one sauce. I tell her thank you and she just shuts the window. My chicken sandwich was chewy and hard. This place is terrible.

Frequently Asked Questions About Wendy's

Is 220 - Hwy 98 Bypass Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.