Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Service quality is inconsistent, with reports of rude staff and long wait times, particularly during busy hours.
Food Quality
Food quality varies significantly; some customers report cold or poorly prepared items, while others enjoy fresh and hot meals.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Cleanliness
Mixed reviews on cleanliness; some customers noted dirty bathrooms and unsanitary conditions, while others praised the cleanliness of the restaurant.
Management Response
Some customers appreciated the efforts of managers to resolve issues, while others reported negative experiences with management.
TP
Teena Petrimoulx
Nov 17, 2025
2.0
Meat was undercooked on my burger and tasted like it was boiled in water not grilled. No seasoning!!
JA
Jerry Aikens
Nov 14, 2025
1.0
I've been patient with the Wendy's in Columbia, but tonight's the last straw. Every time I go to Wendy's around 10pm to 10:30pm, my food is always cold. It's consistently cold and never fresh. The GM needs to reevaluate their employees and get rid of the ones who don't care about their job. Now I see why Wendy's in Columbia has a 3.7.
SS
Stormy
Oct 22, 2025
1.0
Very rude at drive thru window, basically threw our bag of food at us, . Would suggest giving some common courtesy and kindness lessons, the evening shift seems pissy.
KV
Kaddie Vlogs
Oct 2, 2025
1.0
Was ignored for 10 mins the cashier was rude
Placed smeled very strong of bleach!! Food cold
Only thing good was frosty !!
LW
luke woods
Sep 8, 2025
1.0
By far the worst Wendy’s I’ve ever had. They gave me no straw with my drink, when I told them they forgot my couple barbecue sauces the worker proceeds to huff and give me one sauce. I tell her thank you and she just shuts the window. My chicken sandwich was chewy and hard. This place is terrible.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbia, MS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbia, MS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (601) 736-9555.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 220 - Hwy 98 Bypass Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbia, MS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 7:00 AM to midnight.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery or takeout?
Yes, delivery and takeout options are available. You can order via the Wendy's app or order.wendys.com.
What payment methods does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (601) 736-9555 or reach the Customer Care team via the Wendy's Contact page or the customer satisfaction survey online.
Where can I find Wendy's menu and nutritional information?
Menu pricing and nutrition details are available on order.wendys.com and the Wendy's mobile app, with nutrition and allergen info accessible for each menu item.
Is this Wendy's location currently hiring?
To check for job openings at this location or nearby, visit the Wendy's Careers page and search by Columbia, MS.
What nearby places can I visit before or after eating at Wendy's on Hwy 98 Bypass?
Nearby you can visit Duckworth Park for outdoor activities, shop at Dollar General or The Graceful Pearl Boutique, or enjoy seafood at L & D’s Fresh Seafood Market & More and Rajun Cajun's.
Are there convenient places near Wendy's for fuel or quick snacks?
Yes, Circle K, Shell Food Mart, and Kangaroo Express gas stations are nearby, offering fuel, snacks, and coffee for your convenience when visiting Wendy's.
Where can I find banking or financial services near Wendy's on Hwy 98 Bypass?
Citizens Bank and American Cash Advance are close by for banking and loan services, plus The Exchange Network and LibertyX Bitcoin ATM for ATM needs.