Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,687 reviews
5 stars
563
4 stars
319
3 stars
283
2 stars
140
1 star
382
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including long wait times, rude staff, and unresponsive management.
Cleanliness
Many customers reported unsanitary conditions, particularly in the bathrooms and dining areas, with some describing it as the dirtiest McDonald's they have encountered.
Order Accuracy
Several reviews mentioned incorrect orders and missing items, indicating a lack of attention to detail in fulfilling customer requests.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others noted hot and fresh food.
- JSJennie SammonJan 3, 20262.0Very dirty. Don’t order a Macchiato, they don’t know how to make it and only fill it 3/4. Not very friendly. Bathroom are very dirty.
- KNKendall NilesDec 20, 20251.0Terrible customer service
- JLJoe LaheyDec 16, 20255.0Fast friendly and good
- ELElaine LaytonDec 16, 20253.0I ordered a quarter pounder with no onions. It had onions on it. Had to wait for 20 minutes for my in app order.
- MPMatt PerryDec 11, 20251.0Stopped by Collins location on 12/5 on way out of town. Ordered on line and went thru drive thru. Got order and continued my journey. Big Mac was dry with no sauce. Chocolate shake was not frozen. Had to get to place to call customer service because store did not answer phone. CS said that manager or owner would call me. No one called. Long story short, I won't be back to this location again. Obviously Rule #1 or Rule #2 do not apply
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Collins, MS?
McDonald's in Collins, MS is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has drive-through service available during its regular hours: 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.
What delivery services does McDonald's Collins offer and what are their hours?
McDonald's Collins offers delivery services daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Can I order McDonald's food using a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android. Links are provided for easy download.
What payment options are accepted at McDonald's Collins?
McDonald's Collins accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there options for curbside pickup at this McDonald's?
Yes, curbside pickup is available as part of their pickup and delivery services.
What nearby restaurants can visitors explore around McDonald's Collins?
Nearby restaurants include Taco Bell, Catfish One (seafood and American cuisine), KFC, Hardee's, and Habanero Mexican Grill, offering varied dining options before or after your visit to McDonald's.
What local attractions are near McDonald's Collins for visitors to check out?
Visitors can explore the landmark Okatoma, MS, which features a historical building and fountain, providing a nice spot to visit near McDonald's Collins.
Are there convenient nearby services for travelers around McDonald's in Collins?
Yes, nearby amenities include Exxon gas station and convenience store, Redbox rental kiosk, and Collins Apartments, providing useful services for travelers and residents alike.
What social media channels can I follow for updates from McDonald's Collins?
You can follow McDonald's Collins on Facebook at https://www.facebook.com/1457537271214190, Instagram (@mcdonalds), Twitter (@McDonalds), and TikTok for the latest updates and offers.