Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; some customers praised friendly staff while others reported rude or unprofessional behavior.
Food Quality
Food quality is inconsistent, with reports of cold, burnt, or improperly prepared items, though some customers noted fresh and hot food.
Wait Times
Long wait times are a common complaint, especially during lunch hours, with some customers experiencing delays of 20-30 minutes.
Management Issues
Several reviews indicate poor management and staffing issues, leading to disorganization and unsatisfactory service.
Drive-Thru Experience
The drive-thru service is frequently criticized for being slow and having issues with order accuracy.
BW
Brailon Walls
4 days ago
1.0
I stopped to get breakfast and it says online they are open 24 hours and I got there at 5:21 and they waved me on and wouldn’t serve me or even come to the window.
JM
JEFF MCNEESE
Nov 8, 2025
1.0
Waited in line 5. Min in drive through no movement. Got out of line
KL
KELLY LEE
Sep 28, 2025
5.0
Very Nice Manger on Duty. His naw was Eric he provided the best customer service . He current order.” Kudos”
CP
Cheryl Pugh
Aug 5, 2025
1.0
I have no clue what is up with McDonald’s in clarksdale but every time you go during lunch hours they are backed up and it takes 20-30 mins to get to order your lunch and then they pull you over to bring it out. Poor management!!!! Awful!! They know what time it is!!! People leaving from line and it’s still slow!!! Get it together McDonald’s!!!!