Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude staff, slow service, and incorrect orders, particularly during evening hours.
Food Quality
While some customers enjoyed the food, others complained about cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, indicating a need for better maintenance.
Inconsistent Hours
Customers expressed frustration over inconsistent operating hours and unresponsive service during late-night visits.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, highlighting a few positive experiences.
TM
Terone Mixon
Nov 17, 2025
1.0
Came thru to get a frosty and a cup of ice, paid for it, and sat at the window for 5 minutes with my ice and frosty sitting on the counter for 5 minutes, while all the workers sat in the lobby on their phones and Lollygagging……… trash, and that’s why yall need to screen yall applications before hiring these kids that don’t care. Yall suck!!
BW
BRITNEY WHITE
Nov 13, 2025
1.0
Why I pull up tonight and they was close down at 11:20 come on niw
LJ
Luke Jensen
Sep 22, 2025
1.0
Staff were rude. Couldn't comprehend what I was saying. One lady locked the door as we approached it. The burgers weren't nearly as good as other locations i've been too.
JW
John and Alisha Willis
Aug 31, 2025
5.0
Great kind folks. Food is as expected. Will be back.
TG
Tony Gilley
Aug 27, 2025
1.0
Don't bother with this location after 11pm, was working overnight in the area and "They only do nuggets and fries after 11pm 'cause they gotta get ready for closing at 12". 4 separate times over 3 weeks that I tried to stop in. Thought it was a fluke on Sunday and Tuesday, but same thing on Thursday and Friday the next week.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Carthage, MS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Carthage, MS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (769) 284-4309.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 504 - Carthage Wendy’s serve breakfast?
Yes, this Wendy’s location in Carthage, MS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-through in Carthage, MS?
The drive-through is open daily from 7:00 AM to midnight.
Does this Wendy's location offer dine-in and delivery services?
Yes, Wendy's in Carthage offers dine-in, drive-thru, and delivery services where available.
Is breakfast served at the Wendy's on 909 Highway 16 West?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order online or via an app for this Wendy's?
You can order using Wendy's mobile app or via their website at order.wendys.com selecting the Carthage location.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu prices and nutritional information?
Visit order.wendys.com or the Wendy's mobile app to view menu prices and nutrition details tailored to this location.
How can I contact the Wendy's in Carthage if I have questions or feedback?
You can call the location directly at (769) 284-4309 or reach Wendy's Customer Care via their website or at 888-624-8140.
Are there other dining options nearby Wendy's at 909 Highway 16 West?
Yes, nearby you can find Little Caesars Pizza and El Cabrito Mexican Restaurant for more dining choices.
What nearby stores can I visit after dining at Wendy's on Highway 16 West?
Close by are Walmart Supercenter, Walmart Pharmacy, and Family Dollar for shopping and pharmacy needs.
Is there a gas station near Wendy's for convenient fueling while visiting?
Yes, Murphy USA #5813 gas station is located nearby for your fueling needs.