Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported poor service, including long wait times, unresponsive staff, and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Staff Friendliness
Despite service issues, some customers noted friendly and helpful staff members, particularly during busy times.
BA
Brian Alexander
Feb 25, 2026
5.0
Good service. Friendly people. Delicious
AL
Amanda Linkins
Feb 3, 2026
1.0
The food was just thrown together.. if I could give them zero starts I would! The service was horrible the lady taking the order was so very rude and very unprofessional!!!
KZ
Kylie Zink
Jan 29, 2026
1.0
Refused to sale me a meal just because they didn't have any lids for the cups
JS
joe silver
Jan 23, 2026
5.0
GR8 as usual THX for the kings hawaiian fish deluxe sandwich
BR
Brandon Rasco
Jan 6, 2026
1.0
I've never been so disappointed with an Arby's in my life. I only ordered two items; a double roast beef with cheddar, and a five piece jalapeño popper with bronco sauce. I didn't order a drink because they were out of everything sugar free. That's not what made me write this though. Not having diet soda I'm okay with. My roast beef was stiff. I don't know how else to phrase it. It tasted okay, but it was.......stiff. There was barely any sauce on the sandwich, and it looked like it was assembled by a well trained cat that just knocks the ingredients off of a coffee table in the general direction of the wrapper. My 5 piece popper was 4 pieces and they were cold (well room temperature). The only thing they got right was the Bronco sauce. It was amazing, and prepackaged.
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Certified March 01, 2026Yext Knowledge Graph
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