Wendy's

3.9
781 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5581 I-55 South, Byram, MS
39272, United States

Hours

Reviews

3.9
781 reviews
5 stars
370
4 stars
188
3 stars
99
2 stars
48
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied significantly, with some praising friendly staff while others reported rude or inattentive service.

Food Freshness

Many customers expressed dissatisfaction with food freshness, citing cold or improperly prepared items, while others enjoyed hot and fresh meals.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and lack of supplies in restrooms.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Value for Money

Some customers felt that prices were too high for the quality of food received, while others found the food to be a good value.
  • CL
    Crissty Lugo
    Dec 21, 2025
    5.0
    Good take out food and service.
  • BW
    Bonita Williams
    Nov 9, 2025
    1.0
    Food is never fresh when they pull you down they forget about you
  • FB
    Frankie Bonze
    Oct 30, 2025
    5.0
    They are always on point. Great service , great food. Thank you guys for coming thru breakfast and lunch time. Monday - Thursday. Their sweet tea is the best!!!
  • RC
    R Cooper
    Sep 30, 2025
    3.0
    Breakfast is way to expensive
  • JL
    Jack Lloyd
    Sep 21, 2025
    1.0
    September 21, 2025. 6:00pm. No soap in the bathrooms and no napkins in the lobby. The paper towel’s in the men’s room were soaking wet from sitting on the wet counter. Front counter guy couldn’t have cared less, tried to short us food and also didn’t tell us they were out of things we asked for until we had to go BACK to the counter and ask for them again. Tried to tell me what we got on our tray, when we clearly didn’t get things we requested and paid for. Couldn’t even eat my baked potato because of all the things missing that left me with a dry potato. Lots of standing around talking while all these other things are left undone. Today really was a shameful visit!!

Frequently Asked Questions About Wendy's

Is 218 - Frontage Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 5581 I-55 South, Byram, MS?

The drive-thru at this Wendy's location is open daily from 7:00 AM to 1:00 AM.