Wendy's

4.1
886 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Brookhaven, MS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Brookhaven, MS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
935 Brookway Blvd, Brookhaven, MS
39601, United States

Hours

Reviews

4.1
886 reviews
5 stars
427
4 stars
240
3 stars
134
2 stars
25
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude or inexperienced employees.

Food Quality

Food quality is generally good, but there are complaints about cold items and incorrect orders.

Speed of Service

Service speed varies; some customers experienced long wait times while others noted quick service.

Cleanliness

The restaurant is often described as clean and well-maintained.

Condiment Issues

Several customers reported issues with receiving the correct condiments or enough napkins.
  • YH
    Yasmine Hill
    Oct 22, 2025
    1.0
    TERRIBLE EXPERIENCE!!! 0/10!!!
  • DK
    Deborah King
    Oct 14, 2025
    1.0
    I am sure that a small cup of water is not two dollars and thirty nine cents, but I called after being in line.And they told me the same thing that a small cup of water is not free even if it might be free at other.Wendy's, it is not free in the wendy's, and brookhaven, mississippi, so all waters, small waters are the same as a small drink.I just find it odd, and I refuse to believe it.not only that, I go there a lot including last week and have yet to ge charged for a water until today. I decided to cancel my order and leave.
  • AM
    Angel Mayberry
    Oct 14, 2025
    2.0
    I feel that Wendy's should train their employees more than they do before they let them out into the lions den. Poor girls in there were crying on this particular day. The over head were ugly to her and treating he like a nobody. Broke my heart dor the poor cashier. 💔 You can expect baby's to walk until you teach them to crawl. And do it with a smile on their face. Its not our fault that you managerial staff chose Wendy's as their career choice. So smile, serve them hot fry with a smile on your face and do your job and be greatful you have a job. Im sure there are more, kind people applied and would have gotten hired had you loose job. And 1 last-minute thought, if it weren't for the consumer buying this over priced, undermade, heart attack in a snack, at least put some them napkins and ketchup in that bag. We like more than 1 pack of ketchup ans 1/2 of a bio degrading , already been used once, paper napkins things yall think are gold. Literally hand that stuff out like they will never make another one or that they are charged for each individual paper product thay comes through that door DO BETTER WENDYS!!! AND CALL ZAXBYS AND SEE IF THEY CAN LOAN YALL SOME REAL CHICKEN 🐔
  • KM
    Kevin Moore
    Oct 12, 2025
    1.0
    Horrible customer service. Was given no ketchup for fries nor hot sauce for my burrito. When I asked for sauce I was told that cost extra. Will never go back.
  • MB
    Mary Burkholder
    Jul 25, 2025
    4.0
    Prompt and correct service

Frequently Asked Questions About Wendy's

Is 234 - Brookhaven Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.