Dairy Queen Grill & Chill

3.6
688 reviews
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Business Details

1003 Brookway Blvd, Brookhaven, MS
39601-2645, United States
(601) 833-9311
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1003 Brookway Blvd, Brookhaven, MS
39601-2645, United States

Hours

Reviews

3.6
688 reviews
5 stars
298
4 stars
138
3 stars
77
2 stars
53
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times.

Cleanliness

The restaurant was frequently described as dirty, with unkempt bathrooms and sticky floors.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in their meals.

Positive Staff Interactions

A few customers noted friendly and helpful staff, indicating that there are some positive experiences amidst the negative feedback.

Ice Cream Quality

While some customers enjoyed the ice cream, others reported issues with the consistency and quality of the products.
  • SW
    Sharen Ward
    Nov 4, 2025
    5.0
    I will not be back soon. The drive thru was super slow. It was only two vehicles in front of me. The two vehicles were there already when I pulled up in the drive thru. They are slower than molasses, and turtle and a snail. The food was good and fresh
  • FM
    Faith Major
    Oct 16, 2025
    3.0
    The cashier was nice even if he was a little discombobulated. He struggled with the order even though it was just a single burger with only ketchup and onions. The place was a little filthy and the other people that were working were lounging, one went shopping, and no one was cleaning. It just seemed like they were hanging out and not helping the ones that were working. It just wasn't a welcoming atmosphere.
  • ES
    Elliott Sullivan
    Aug 27, 2025
    1.0
    We went through the drive thru. Female that took our order seemed to be bothered that we were placing an order. When we got to the window, we were met by a blonde female who was one of the most unpleasant workers we have ever encountered. She was extremely rude and had an attitude during the whole interaction. We will not be back
  • LC
    Larry Castle
    Aug 19, 2025
    2.0
    Nasty and unkept, won't go back.
  • DK
    Derek Koehn
    Aug 14, 2025
    5.0
    Make the best blizzards of any DQ I've been to
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Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzards, Grillburgers, Chicken Strip Basket, shakes & malts, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 1003 Brookway Blvd, Brookhaven, MS 39601-2645, United States.