Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Brandon, MS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Brandon, MS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
680 reviews
5 stars
287
4 stars
183
3 stars
92
2 stars
42
1 star
76
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying their meals while others experienced issues like cold food and incorrect orders.
Customer Service
Service quality varied significantly; many customers reported rude or dismissive staff, while others praised friendly and helpful employees.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary practices.
Management Issues
Multiple reviews highlighted problems with management, including rudeness and poor handling of customer complaints.
Speed of Service
Service speed was frequently criticized, with long wait times reported in both drive-thru and dining areas.
- CHCandy Hart6 days ago1.0I have been trying for resolution on an order from 8/21/25 to no avail. I submitted a message through the app, followed up by emailing. I got a response from customer service that the franchise had sent an email and also called. They had previously stated that no phone number was not available on the app. I corrected that and added my phone number. It was related to me through Wendy's Intl. The issue was they could not find the mobile order. Then they found it but asked me to pull to a pickup space even though there was no one behind me at the time. The order that was brought to me was not complete. I had ordered a breakfast biscuit meal with cinnabon and coffee. I got the biscuit sandwich and coffee. Then they brought a large seasoned potato out to replace the cinnabon. No one asked if that was acceptable. It was not. There is a price difference, the seasoned potatoes being the lesser amount. No credit was offered. I stewed about it for a couple of days before I made contact through the app. I was told there was an email sent AND a phone call. I have no email from the address I was given, not a phone call, no voicemail. This store really does not live up to the Wendy's reputation. There has been no resolution. It seems odd that Wendy's Intl can contact me w/o problems but contact local is impossible. I have not returned to this location. Today is 11/18/25. Soon to be 3 months. I will be repeating this review periodically. Very dissatisfied customer.
- PMPatrica MAOct 21, 20252.0Fuimos un domingo ya que no encontramos muchos restaurantes abiertos cerca y nunca habiamos ido, la comida es horrible, mi hija encontro un hueso en sus nuggets, el lugar estaba sucio con cucarachas yo creo que no han limpiado en mucho tiempo, nunca volveríamos
- BLBunny LoveOct 13, 20251.0Tonight I’ve got a horrible customer service at the Brandon ms location around 6:47 pm the manager on duty was very rude she acted like she don’t like her job she had a portable fan around her neck which was not work related I ask the young gentleman can I use my QR code then she came to the station with attitude like I pissed her off she don’t kno me at all
- GGGREATBRISKANSep 25, 20255.0This Wendy's was one of the best I've ever seen. The ladies at the counter were great, and the building was decorated amazingly for Halloween. It was an older building with a ton of charm, hopefully it'll stay that way!
- SWShane Wade (Wade In The Water)Aug 8, 20253.0It passed.
Frequently Asked Questions About Wendy's
Is 509 - East Brandon Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Brandon, MS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Brandon, MS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (769) 239-5095.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 509 - East Brandon Wendy’s serve breakfast?
Yes, this Wendy’s location in Brandon, MS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-through service at Wendy's in Brandon, MS?
The drive-through at Wendy's Brandon is open daily from 6:30 AM to midnight.
Does Wendy's Brandon serve breakfast, lunch, and dinner?
Yes, Wendy's Brandon offers breakfast, lunch, and dinner meals.
Can I order Wendy's food online for delivery or takeout?
You can order Wendy's online for delivery or takeout through their app or at order.wendys.com by selecting the Brandon, MS location.
What forms of payment does Wendy's in Brandon accept?
Wendy's Brandon accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact Wendy's Brandon for questions or feedback?
You can call Wendy's Brandon directly at (769) 239-5095 or reach the Customer Care team via live chat on their Contact page. They also offer a customer satisfaction survey online.
Where is Wendy's Brandon located?
Wendy's Brandon is located at 607 W Government St, Brandon, MS 39042, USA.
Are there any beauty salons near Wendy's Brandon if I want to get a haircut or salon services before or after my meal?
Yes, nearby beauty salons include Colored by AJ, Town West Beauty Salon, Jessica at Salon042, Fringe With Benefits, and American Nails.
What educational or professional services can I find near Wendy's Brandon?
Nearby services include NGenius Learning for education and technology, Liberty Bail Bonds & Legal Services, Bennett Law Office, and Elite Physical Therapy.
Are there automotive-related businesses near Wendy's Brandon for car needs?
Yes, nearby automotive-related businesses include Magnolia wholesale, Capital City Motors, Brandon Auto Supply, Glass by Daughtry, Womack's Auto Sales, Rick's Pro Truck, AUTO PLUS, and Bumper To Bumper Auto Parts/Crow-Burlingame.
How can I find the menu, pricing, and nutrition info for Wendy's Brandon?
Menu prices and nutrition information can be viewed on Wendy's website or app by selecting the Brandon location. Nutrition details update as you customize your order.