Brand Certified
McDonald's
2.9(966 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1860 Spillway Rd, Brandon, MS
39042, United States
Certified by McDonald's • Feb 22, 2026
(601) 992-5655
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
2.9
966 reviews
5 stars
254
4 stars
143
3 stars
149
2 stars
95
1 star
325
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Food quality was frequently criticized, with reports of cold items, incorrect orders, and unsatisfactory taste.
Management Issues
Several reviews highlighted management problems, including lack of leadership and poor employee training.
Cleanliness
Customers noted cleanliness issues, including dirty dining areas and malfunctioning facilities.
Positive Changes
Some reviews mentioned improvements in service and management under new ownership, indicating a potential turnaround.
- HWHaley WestbrookFeb 8, 20265.0The only local McDonald’s I never have an issue with. Hard to find friendly people in customer service these days period. Every time I come here I’m impressed with my fresh order and generally caring staff.
- ETElizabeth TurnerFeb 2, 20265.0Always the best.. always nice. Doesn't give food out to wrong customer and then try to give to correct customer with order correct. Tea is good! Fast!! I pass a couple McDonald's before this one leavin my house and worth the extra gas and time when u want McDonald's!!
- MGMara GliddenFeb 1, 20261.0There should be no reason why a restaurant should be have the lobby closed at 5:00pm and me and my family were rudely told that they wouldn’t be taking our food and the Brandon location in Mississippi just lost a loyalty customer
- JDJeff DeRondeJan 10, 20265.0Much better experiences than in the past, new owners from California know how to run things well! Play place and good service, you won't be ignored for long anymore
- MHMonica Clay HicksJan 7, 20264.0A few weeks ago, my order was messed up, which was definitely frustrating at first. However, I want to highlight how amazingly the situation was handled afterward. The manager, Ms. Betty, truly went above and beyond to help me and make things right. She was attentive, kind, and made sure the issue was fully corrected. Mistakes happen, but the way they’re handled matters—and Ms. Betty handled it exceptionally well. Because of her, I’m happy to give this place another chance.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1860 Spillway Rd, Brandon, MS?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:00 PM, with extended hours until 11:45 PM on Friday and Saturday.
Is there a drive-through service at this McDonald's, and what are its hours?
Yes, the drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What mobile apps are available for ordering from McDonald's?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's location provide?
Services include DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
Where can I find the full menu for McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any real estate offices near McDonald's where I could explore housing options?
Yes, several real estate agencies are nearby, including Advantage Closing and Escrow, 3S Homes, Shonda Watkins, and Trifecta Real Estate, among others.
What nearby places can customers visit after dining at McDonald's?
Customers may visit AJ's Total Wine & Spirits, Holly's Nail Salon, or enjoy dessert at Chillin On The Rez, an ice cream shop nearby.
How can I use nearby transportation or facilities to access McDonald's?
Nearby places such as Chevron Station Brandon and Sonic Drive-In can serve as landmarks, and gas stations nearby may help if you're driving; McDonald's offers drive-thru and curbside pickup for convenience.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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