Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
962 reviews
5 stars
251
4 stars
143
3 stars
149
2 stars
95
1 star
324
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
The food quality was frequently criticized, with reports of cold, poorly prepared items and missing components.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and a bad smell in the restaurant.
Management Issues
Customers expressed concerns about management's lack of oversight and poor handling of staff performance.
Atmosphere
The atmosphere was described as uninviting, with complaints about the restaurant's condition and the demeanor of the employees.
- JDJeff DeRonde2 days ago5.0Much better experiences than in the past, new owners from California know how to run things well! Play place and good service, you won't be ignored for long anymore
- MHMonica Clay Hicks5 days ago4.0A few weeks ago, my order was messed up, which was definitely frustrating at first. However, I want to highlight how amazingly the situation was handled afterward. The manager, Ms. Betty, truly went above and beyond to help me and make things right. She was attentive, kind, and made sure the issue was fully corrected. Mistakes happen, but the way they’re handled matters—and Ms. Betty handled it exceptionally well. Because of her, I’m happy to give this place another chance.
- MSMeagan SpratlanDec 9, 20255.0I went in the morning and had the best experience ever, they gave best customer service, and the food was amazing 10/10 will be returning!
- RJrussell jacobsDec 5, 20255.0They never mark my drinks always a guess on which is coke and which is dr pepper.... every freaking time.... push the damn tab guys
- RERichard EasleyNov 3, 20255.0I can't believe I'm writing a positive review for McDonalds. The ownership of this location has recently changed hands and they are making customers a priority again. I have an 11 yo who loves McDonalds as a treat. We do not eat out very often so its a big deal to him when he gets his Mickey D's fix. My wife and I always hate going because all McDonalds seem like a shell of what they once were. We were so surprised when visiting the Spillway location for the first time since the new ownership. We were greeted when we walked in the door and were immediately asked if we could be helped with our order instead of being directed to the kiosk. Service was quick. Not sure how fast, but under 5 mins in and out and in that time we were asked if we had been helped or needed something else no less than four times. 5 star for the service, four stars for the food (it is still McDonalds) and 4 stars for atmosphere. The restaurant was clean, but the McDonalds atmosphere is no longer bright and fun like it was back in the 80s and 90s. Instead they all feel cold and gray w/o personality. This of course is not the fault of the owners. They actually even had the windows decorated a bit more than a normal McDonalds. The main takeaway, if you go to a McDonalds in the Flowood area, go to the Spillway location.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1860 Spillway Rd, Brandon, MS?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:00 PM, with extended hours until 11:45 PM on Friday and Saturday.
Is there a drive-through service at this McDonald's, and what are its hours?
Yes, the drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What mobile apps are available for ordering from McDonald's?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's location provide?
Services include DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
Where can I find the full menu for McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any real estate offices near McDonald's where I could explore housing options?
Yes, several real estate agencies are nearby, including Advantage Closing and Escrow, 3S Homes, Shonda Watkins, and Trifecta Real Estate, among others.
What nearby places can customers visit after dining at McDonald's?
Customers may visit AJ's Total Wine & Spirits, Holly's Nail Salon, or enjoy dessert at Chillin On The Rez, an ice cream shop nearby.
How can I use nearby transportation or facilities to access McDonald's?
Nearby places such as Chevron Station Brandon and Sonic Drive-In can serve as landmarks, and gas stations nearby may help if you're driving; McDonald's offers drive-thru and curbside pickup for convenience.