Dairy Queen Grill & Chill

3.7
615 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
910 W Government St, Brandon, MS
39042-3033, United States

Hours

Reviews

3.7
615 reviews
5 stars
277
4 stars
119
3 stars
80
2 stars
28
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews highlighted issues with food quality, such as cold or improperly prepared items, while a few praised the freshness of certain menu items.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from management.

Cleanliness

Numerous customers expressed concerns about the cleanliness of the restaurant, particularly the bathrooms.

Ice Cream Issues

Several reviews mentioned problems with ice cream orders, including incorrect mixing of ingredients and melted products.
  • BL
    Bill Lott
    2 days ago
    3.0
    Service was fair and fast, but not very welcoming. Food was ready quickly, though only warm—not hot. No acknowledgment when I entered, and employees were standing near the entrance, which felt unprofessional. Average experience overall.
  • CR
    Charles Runnels
    Dec 28, 2025
    5.0
    Food is always hot and fresh QUICK SERVICE I GO TO THE BRANDON LOCATION
  • PD
    Pam Dunn
    Nov 29, 2025
    4.0
    Ice cream cone
  • AC
    Alexandra Childress
    Nov 7, 2025
    1.0
    We’ve tried this locations several times to give them the benefit of the doubt. Not once have they mixed the ad-ins… it’s just vanilla ice cream with some toppings…
  • CN
    Carol Norman
    Oct 18, 2025
    5.0
    Friendly drive-thru staff. My blizzard was delicious, until the bottom part ran out of the add-ins.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open daily from 10:30 AM to 10:00 PM, but it is closed on holidays such as November 27, 2025, and December 25, 2025.