Customers frequently reported long wait times, incorrect orders, and unprofessional behavior from staff, leading to a negative perception of service.
Food Quality
Many reviews highlighted issues with food preparation, including incorrect items, poorly mixed ice cream, and unsatisfactory freshness.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.
Staff Friendliness
While some customers praised individual staff members for their friendliness, many others reported rude or dismissive behavior from employees.
Overall Experience
The overall sentiment was largely negative, with many customers expressing dissatisfaction and a reluctance to return to this location.
AC
Alexandra Childress
Nov 7, 2025
1.0
We’ve tried this locations several times to give them the benefit of the doubt. Not once have they mixed the ad-ins… it’s just vanilla ice cream with some toppings…
CN
Carol Norman
Oct 18, 2025
5.0
Friendly drive-thru staff. My blizzard was delicious, until the bottom part ran out of the add-ins.
KB
Kailen Bourgeois
Oct 10, 2025
5.0
This is my daughter's favorite place. The staff are great-- the manager lady is the best!! She makes sure things get taking care of-- especially getting customers orders Right and On Time!!
SS
Shelby Stokman
Sep 6, 2025
1.0
I ordered a royal choco brownie extreme blizzard and what I got was a melty vanilla ice cream with chocolate chip chunks on the top with what seemed like oreo crumbs mixed into the top and once you got past the 1st layer all there was is vanilla ice cream... it also took them forever to give it to me when I was the only person waiting on an order.
EM
Edward Taylor Music
Aug 22, 2025
1.0
They do not answer the phone. Made my order threw drive threw. I live in Pearl... Order was completely wrong. And shake was milky. I need my money back!!!
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:00 PM, but it is closed on holidays such as November 27, 2025, and December 25, 2025.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it welcomes families and children, offering booster seats, high chairs, and a family-friendly environment.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location features a drive-thru service and outdoor seating for customers.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online for pickup and download their app for exclusive deals and mobile ordering with rewards.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers dining in or spending time at the location.
Where is Dairy Queen Grill & Chill located?
It is located at 910 W Government St, Brandon, MS 39042-3033, USA.
Are there any nearby gas stations if I need to fuel my car before or after visiting Dairy Queen?
Yes, nearby gas stations include Texaco Brandon, Red Apple, Lakeside Express Gas, and Havoline Xpress Lube, making it convenient to fuel up around your visit.
What nearby restaurants can I visit if I want more dining options around Dairy Queen Grill & Chill?
Nearby dining options include Waffle House for breakfast and brunch, Domino's Pizza, Blimpie, Subway, Sonic Drive-In, and Danny's Seafood and Hot Wings.
Are there any nearby parks or outdoor places to visit near Dairy Queen Grill & Chill?
Yes, Brandon Park Dog Trail and the City of Brandon Parks & Recreation Department are nearby for outdoor activities and dog walking after your meal.