Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
3.7
620 reviews
5 stars
279
4 stars
120
3 stars
80
2 stars
28
1 star
113
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews highlighted issues with food quality, such as cold or improperly prepared items, while a few customers praised the freshness of certain menu items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms, which detracted from their overall experience.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others criticized the overall attitude of the team.
BL
Bunny Love
Jan 30, 2026
1.0
Horrible customer service my moma ask for extra Oreos The cashier or manager told her no didn’t tell her if it was a extra charge or nothing just said no i was upset
AD
Amanda Donahue
Jan 28, 2026
1.0
Got a Chocolate Brownie Supreme, they gave me vanilla ice cream with oreos. When we came back around they insisted that that's just what the order was. I told them it's supposed to have chocolate ice cream and brownies in it atleast and he denied it.
BL
Bill Lott
Jan 10, 2026
3.0
Service was fair and fast, but not very welcoming. Food was ready quickly, though only warm—not hot. No acknowledgment when I entered, and employees were standing near the entrance, which felt unprofessional. Average experience overall.
CR
Charles Runnels
Dec 28, 2025
5.0
Food is always hot and fresh
QUICK SERVICE I GO TO THE BRANDON LOCATION
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:00 PM, but it is closed on holidays such as November 27, 2025, and December 25, 2025.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it welcomes families and children, offering booster seats, high chairs, and a family-friendly environment.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location features a drive-thru service and outdoor seating for customers.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online for pickup and download their app for exclusive deals and mobile ordering with rewards.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers dining in or spending time at the location.
Where is Dairy Queen Grill & Chill located?
It is located at 910 W Government St, Brandon, MS 39042-3033, USA.
Are there any nearby gas stations if I need to fuel my car before or after visiting Dairy Queen?
Yes, nearby gas stations include Texaco Brandon, Red Apple, Lakeside Express Gas, and Havoline Xpress Lube, making it convenient to fuel up around your visit.
What nearby restaurants can I visit if I want more dining options around Dairy Queen Grill & Chill?
Nearby dining options include Waffle House for breakfast and brunch, Domino's Pizza, Blimpie, Subway, Sonic Drive-In, and Danny's Seafood and Hot Wings.
Are there any nearby parks or outdoor places to visit near Dairy Queen Grill & Chill?
Yes, Brandon Park Dog Trail and the City of Brandon Parks & Recreation Department are nearby for outdoor activities and dog walking after your meal.
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Certified February 22, 2026Yext Knowledge Graph
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