Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews highlighted issues with food quality, such as cold or improperly prepared items, while a few praised the freshness of certain menu items.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from management.
Cleanliness
Numerous customers expressed concerns about the cleanliness of the restaurant, particularly the bathrooms.
Ice Cream Issues
Several reviews mentioned problems with ice cream orders, including incorrect mixing of ingredients and melted products.
BL
Bill Lott
2 days ago
3.0
Service was fair and fast, but not very welcoming. Food was ready quickly, though only warm—not hot. No acknowledgment when I entered, and employees were standing near the entrance, which felt unprofessional. Average experience overall.
CR
Charles Runnels
Dec 28, 2025
5.0
Food is always hot and fresh
QUICK SERVICE I GO TO THE BRANDON LOCATION
PD
Pam Dunn
Nov 29, 2025
4.0
Ice cream cone
AC
Alexandra Childress
Nov 7, 2025
1.0
We’ve tried this locations several times to give them the benefit of the doubt. Not once have they mixed the ad-ins… it’s just vanilla ice cream with some toppings…
CN
Carol Norman
Oct 18, 2025
5.0
Friendly drive-thru staff. My blizzard was delicious, until the bottom part ran out of the add-ins.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:00 PM, but it is closed on holidays such as November 27, 2025, and December 25, 2025.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it welcomes families and children, offering booster seats, high chairs, and a family-friendly environment.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location features a drive-thru service and outdoor seating for customers.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online for pickup and download their app for exclusive deals and mobile ordering with rewards.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers dining in or spending time at the location.
Where is Dairy Queen Grill & Chill located?
It is located at 910 W Government St, Brandon, MS 39042-3033, USA.
Are there any nearby gas stations if I need to fuel my car before or after visiting Dairy Queen?
Yes, nearby gas stations include Texaco Brandon, Red Apple, Lakeside Express Gas, and Havoline Xpress Lube, making it convenient to fuel up around your visit.
What nearby restaurants can I visit if I want more dining options around Dairy Queen Grill & Chill?
Nearby dining options include Waffle House for breakfast and brunch, Domino's Pizza, Blimpie, Subway, Sonic Drive-In, and Danny's Seafood and Hot Wings.
Are there any nearby parks or outdoor places to visit near Dairy Queen Grill & Chill?
Yes, Brandon Park Dog Trail and the City of Brandon Parks & Recreation Department are nearby for outdoor activities and dog walking after your meal.