Dairy Queen Grill & Chill

3.7
610 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
910 W Government St, Brandon, MS
39042-3033, United States

Hours

Reviews

3.7
610 reviews
5 stars
275
4 stars
117
3 stars
79
2 stars
28
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, incorrect orders, and unprofessional behavior from staff, leading to a negative perception of service.

Food Quality

Many reviews highlighted issues with food preparation, including incorrect items, poorly mixed ice cream, and unsatisfactory freshness.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.

Staff Friendliness

While some customers praised individual staff members for their friendliness, many others reported rude or dismissive behavior from employees.

Overall Experience

The overall sentiment was largely negative, with many customers expressing dissatisfaction and a reluctance to return to this location.
  • AC
    Alexandra Childress
    Nov 7, 2025
    1.0
    We’ve tried this locations several times to give them the benefit of the doubt. Not once have they mixed the ad-ins… it’s just vanilla ice cream with some toppings…
  • CN
    Carol Norman
    Oct 18, 2025
    5.0
    Friendly drive-thru staff. My blizzard was delicious, until the bottom part ran out of the add-ins.
  • KB
    Kailen Bourgeois
    Oct 10, 2025
    5.0
    This is my daughter's favorite place. The staff are great-- the manager lady is the best!! She makes sure things get taking care of-- especially getting customers orders Right and On Time!!
  • SS
    Shelby Stokman
    Sep 6, 2025
    1.0
    I ordered a royal choco brownie extreme blizzard and what I got was a melty vanilla ice cream with chocolate chip chunks on the top with what seemed like oreo crumbs mixed into the top and once you got past the 1st layer all there was is vanilla ice cream... it also took them forever to give it to me when I was the only person waiting on an order.
  • EM
    Edward Taylor Music
    Aug 22, 2025
    1.0
    They do not answer the phone. Made my order threw drive threw. I live in Pearl... Order was completely wrong. And shake was milky. I need my money back!!!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open daily from 10:30 AM to 10:00 PM, but it is closed on holidays such as November 27, 2025, and December 25, 2025.