Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.
Food Quality
There were numerous complaints about cold or poorly prepared food, including expired items and incorrect orders.
Staff Attitude
While some staff were praised for their friendliness, many reviews highlighted rude behavior from employees, especially during peak hours.
Management Concerns
Several customers expressed dissatisfaction with management, citing a lack of oversight and poor handling of customer complaints.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and inefficient, with many customers experiencing significant delays.
DS
Deborah Seffinga
Oct 29, 2025
4.0
Drive thru gets most attention. You will wait a good amount of time unless using the kiosk to order.
McDonald's could use more human help for inside serving.
MD
murray davis
Oct 16, 2025
5.0
Service is great
JH
Jeramy Hood
Oct 13, 2025
1.0
Drive thru / curb side service is horrible . If you don’t catch the mistake before you get all the way home - you have to drive all the way back to town because they WILL NOT answer the phone ! And when you drive back , and tell them they forgot half of your order - there is no apology or anything offers for your inconvenience! I had worked all night and stopped on the way home - after getting home I realized half my order was NOT there . I tried calling 5 times - no answer. So I had to drive an extra twenty miles round trip to get my food and the tall , lady manager didn’t even offer an excuse much less an apology , much less a free drink or anything for me having to drive back to town
ZM
Za’Kylen Ma
Sep 29, 2025
1.0
Spend 30$ on an order I only spend 22$ on every time ! Same exact thing but actually lesser this time and still spent the same amount as if I was still feedings 3/4 people. For this to be the type of business it is knowingly busy ; much better service is needed . Mad about messing the order up then having to fix it ! The quality the professionalism is truly highly lacking ! I had just started going back but never again!
RG
Robbye Groves
Sep 26, 2025
1.0
This establishment needs a general manager to come in and fix things ASAP! Managers don’t care and the service has been terrible terrible the last 2 visits I had. SEEKING HELP!