This profile is uncertified and using publicly sourced data
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Business Details
About
American RestaurantCocktail LoungeDessert Shop
Sugar Factory Biloxi brings the ultimate sweet escape to the Mississippi Gulf Coast with over-the-top desserts, signature goblet cocktails, and a vibrant dining experience. Located in the heart of Biloxi, our restaurant is the perfect destination for families, friends, and celebrations of every kind. From our world-famous rainbow sliders to decadent milkshakes piled high with candy and treats, every dish is designed to wow both your eyes and your taste buds. Whether you're joining us for brunch, dinner, or a late-night indulgence after exploring the casinos and waterfront, Sugar Factory Biloxi is where the fun begins.
Location
Hours
Monday7:00 AM - 2:00 AM
Tuesday7:00 AM - 2:00 AM
Wednesday7:00 AM - 2:00 AM
Thursday7:00 AM - 2:00 AM
Friday7:00 AM - 4:00 AM
Saturday7:00 AM - 4:00 AM
Sunday7:00 AM - 2:00 AM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.