McDonald's

3.2
2887 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
692 East Beach Blvd, Biloxi, MS
39530, United States

Hours

Reviews

3.2
2,887 reviews
5 stars
892
4 stars
521
3 stars
501
2 stars
272
1 star
701

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Wait Times

Many customers experienced excessively long wait times, both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.

Food Quality

Several reviews mentioned issues with food quality, including cold, incorrect, or poorly prepared items.

Cleanliness

Customers reported unsanitary conditions in the restaurant, including dirty tables and restrooms.

Mixed Experiences

While some customers had positive experiences with friendly service and fresh food, these were overshadowed by the majority of negative feedback.
  • HH
    H8u2FB
    1 day ago
    2.0
    This was a dependable spot for correct meals. Roughly the last 3 months this establishment has nose dived into a SNL skit of "Lowered Expectations" I hope the best for them but, I've made my final attempt
  • HN
    Hailee Nameth
    1 day ago
    1.0
    Absolutely the worst place, sat in the drive through for 20 mins just to told at the order stop” hold on I can’t do all that we are short staffed”
  • MD
    Misty Doan
    Nov 11, 2025
    4.0
    I went through the drive-thru and everything was fresh and hot. Great job y'all.
  • JJ
    Jeff
    Nov 8, 2025
    1.0
    I have ordered here many occasions and i try not too. My son loves happy meals so i try and make him happy. So any way this McDonald’s loves to let you pay for a full meal or a few and they will always short you. I ordered a burger meal, happy meal and 20 piece nugget today and they shorted on the large fry. I’m sick of it. It’s guaranteed 100% of the time the order is short. I have lost all faith in all McDonald’s but Eisenhower is by far the worst of them all. I hereby as of today never will spend a dime in any location and i hope this brings awareness that nobody else on the gulf coast does as well.
  • SW
    Sydney White
    Nov 3, 2025
    1.0
    The worst McDonald’s on the coast. Went in to ask for sauce THAT I PAID for and immediately got attitude. Also idk who the manager is there , but they need to be fired Immediately. Horrible customer service.

Frequently Asked Questions About McDonald's

What are the operating hours at this McDonald's location in Biloxi, MS?

This McDonald's location in Biloxi, MS is open 24 hours every day of the week.

Is there a drive-through available at this McDonald's and what are its hours?

Yes, this McDonald's has a drive-through that is open 24/7 every day.