Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Wait Times
Many customers experienced excessively long wait times, both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.
Food Quality
Several reviews mentioned issues with food quality, including cold, incorrect, or poorly prepared items.
Cleanliness
Customers reported unsanitary conditions in the restaurant, including dirty tables and restrooms.
Mixed Experiences
While some customers had positive experiences with friendly service and fresh food, these were overshadowed by the majority of negative feedback.
HH
H8u2FB
1 day ago
2.0
This was a dependable spot for correct meals. Roughly the last 3 months this establishment has nose dived into a SNL skit of "Lowered Expectations" I hope the best for them but, I've made my final attempt
HN
Hailee Nameth
1 day ago
1.0
Absolutely the worst place, sat in the drive through for 20 mins just to told at the order stop” hold on I can’t do all that we are short staffed”
MD
Misty Doan
Nov 11, 2025
4.0
I went through the drive-thru and everything was fresh and hot. Great job y'all.
JJ
Jeff
Nov 8, 2025
1.0
I have ordered here many occasions and i try not too. My son loves happy meals so i try and make him happy. So any way this McDonald’s loves to let you pay for a full meal or a few and they will always short you. I ordered a burger meal, happy meal and 20 piece nugget today and they shorted on the large fry. I’m sick of it. It’s guaranteed 100% of the time the order is short. I have lost all faith in all McDonald’s but Eisenhower is by far the worst of them all. I hereby as of today never will spend a dime in any location and i hope this brings awareness that nobody else on the gulf coast does as well.
SW
Sydney White
Nov 3, 2025
1.0
The worst McDonald’s on the coast. Went in to ask for sauce THAT I PAID for and immediately got attitude. Also idk who the manager is there , but they need to be fired Immediately. Horrible customer service.
What are the operating hours at this McDonald's location in Biloxi, MS?
This McDonald's location in Biloxi, MS is open 24 hours every day of the week.
Is there a drive-through available at this McDonald's and what are its hours?
Yes, this McDonald's has a drive-through that is open 24/7 every day.
What delivery and pickup options does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for delivery from this McDonald's?
You can order online for delivery at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located in Biloxi?
It is located at 692 East Beach Blvd, Biloxi, MS 39530, USA.
Are there any nearby hotels where I can stay if I visit this McDonald's?
Nearby hotels include Hotel Legends, The Lazy Palm, and Hilton Garden Inn Biloxi, perfect for convenient accommodations close to McDonald's.
What nearby attractions can I visit before or after dining at McDonald's?
Nearby attractions include the Hurricane Katrina Memorial, Katrina Memorial Museum, USS Biloxi Memorial, and Biloxi Town Green park for a cultural and scenic experience.
Where can I find fishing charters close to this McDonald's?
Fishing charters near this McDonald's include Three Sons IV Charterboat, Strictly Business Fishing Charters, Biloxi Fishing Charters and Fishing Guide Services, Amberjack Charters LLC, Island Time Charters, and Spray Ya Later Fishing Charters.
Does this McDonald's location offer WiFi and other special services?
Yes, services available include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi for customer convenience.