McDonald's

3.2
1653 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
970 Cedar Lake Rd, Biloxi, MS
39532, United States

Hours

Reviews

3.2
1,653 reviews
5 stars
531
4 stars
289
3 stars
278
2 stars
161
1 star
394

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness to customers.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or poorly prepared items, particularly during late hours.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service at times, indicating that experiences can vary.
  • JO
    James Odell
    6 days ago
    5.0
    I highly recommended this place. It is clean and efficient.
  • TA
    Towana Andrews
    Dec 30, 2025
    5.0
    Good food
  • RS
    Rick soto
    Dec 8, 2025
    5.0
    Delicioso el sabor de siempre
  • MM
    Michael Morse
    Nov 26, 2025
    3.0
    The wait to order took it seemed like forever. Over an hour.
  • KH
    Kimberly Henderson
    Nov 22, 2025
    1.0
    I went through the drive-thru to redeem a deal on my app. I gave her the code and placed my order and the sign still said full price. She said her systems were down and she couldn't honor any prices. But because she took my code and entered it, it says I can't use another one for 15 minutes. If her system is down then why does my app say code used? I was suspicious about going to this particular McDonald's because it is in a prime beach front location. However, there were signs everywhere reminding me to use my app so I thought it was safe. WRONG! I get the feeling that sometimes locations use the app when they want to and turn it off when they want to.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 970 Cedar Lake Rd, Biloxi?

McDonald's at this location is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does McDonald's offer delivery and curbside pickup services?

Yes, this McDonald's location offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.