McDonald's

3.3
1913 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 Eisenhower Drive, Biloxi, MS
39531, United States

Hours

Reviews

3.3
1,913 reviews
5 stars
643
4 stars
347
3 stars
291
2 stars
170
1 star
462

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

The establishment was frequently described as dirty, with complaints about foul odors and unclean dining areas.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.

Food Quality

While some customers enjoyed the food, many reported receiving cold or poorly prepared items, leading to dissatisfaction.
  • KV
    Katie Vickery
    Nov 11, 2025
    5.0
    The manager helped me customize something that I can eat, so My kid and I can eat at the same restaurant. Made my week.
  • BH
    BRUNO HERNANDEZ
    Nov 9, 2025
    5.0
    People were very attentive and professional at this location
  • BW
    barbara whyne
    Nov 1, 2025
    1.0
    1.Drive thru....long wait time 2 unprofessional employee playing around 3. Blood hamburger 🍔 service on bun 4. Poor Management. I got food poisoning from blood hamburger 🍔 Management . I don't recommend this restaurant to anyone
  • BM
    Briana Marin
    Oct 28, 2025
    1.0
    Ordered a Togo order at hour ago at Eisenhower drive, just for them to not take anything for over a hour then I found out they were closed. I ordered it before they closed and have receipts
  • JD
    John Doe
    Oct 18, 2025
    1.0
    I placed an online order at 3:15am. I arrived to the establishment at 3:20am. I was never answered at the telecom after waiting for over 10 minutes so I pulled up to the window. Once I arrived at the window I noticed a female employee sleeping on the counter. I waited until she somehow woke up and said the place was closed even though this is a 24 hour location and it is Friday October 18th 2025. This employee seems angry and needs to be fired. They are ruining business for the Descher organization. Three more cars pulled up behind me and she continued to refuse service to all of us.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Biloxi, MS?

McDonald's in Biloxi is open 24 hours every day of the week.

When is the delivery service available at this McDonald's location?

Delivery is available Monday to Thursday from 6:00 AM to 10:30 PM, Friday from 6:00 AM to midnight, Saturday 24 hours, and Sunday from midnight to 10:30 PM.