Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Biloxi, MS for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
448 reviews
5 stars
187
4 stars
71
3 stars
50
2 stars
33
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of accountability, and failure to address issues.
Cleanliness
Multiple customers reported unsanitary conditions in the store, including dirty counters and bathrooms.
Inconsistency
Customers experienced inconsistent food and drink quality, with many noting that orders were frequently incorrect or unsatisfactory.
Product Availability
Several reviews mentioned that the store often runs out of popular items, including donuts and specific drink ingredients.
Management Issues
Feedback indicated a need for better management and training of staff to improve overall service and operational efficiency.
- MPM ParkerJan 5, 20261.0Went through drive thru asked for 4 dozen of assorted donuts. Just for them to give us 3 dozen glazed and a dozen of them assorted but looked absolutely terrible.
- CGC. GreerJan 4, 20261.0Terrible customer service. I will not be returning. We arrived at this location at 6:35 and as we walked up to the door, one of the employees walked up and locked it claiming that the lobby closed at 6:40. Not only was it not yet 6:40, that policy was not posted anywhere and the closing time was listed as 7pm. We drove 15 minutes to this location to get donuts for my grandmother only to have the door literally closed in our faces.
- SASky AllenDec 22, 20251.0I ordered two boxes of hot chocolate through the app for a kids’ Christmas party. When I picked up the order, I was given coffee instead, even though the box was clearly labeled “hot chocolate.” I brought the boxes back immediately, only to be told that they couldn’t actually make the hot chocolate that’s listed and sold on the app, despite already accepting payment for it. That was incredibly frustrating, especially given the purpose of the order. I was then offered a refund, but the incorrect amount was refunded. When I called to have this fixed, I was told the franchise owner would contact me, which never happened. I followed up again and still received no response or resolution. Between selling an item they can’t make, mislabeling the order, refunding the wrong amount, and failing to follow up, this experience showed a complete lack of organization and customer service. What should have been a simple order for a children’s event turned into an unnecessary hassle. I expected much better.
- LFLouis FayierDec 13, 20251.0Save your money and support local donut shops. This place lacks accountability and cleanliness. Just read the reviews, you will notice more than one review states the two things above plus many more. Needs new management, you can tell the younger kids run the lady who manages this store.
- MCMatt ColemanNov 28, 20251.0Consistently the worse dunkin experience ever. Fire the managers and find someone who can manage a staff to operate a coffee shop.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Biloxi, MS?
Dunkin' in Biloxi is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services.
What types of meals are served at Dunkin' Biloxi?
Dunkin' serves breakfast, lunch, and brunch at this location.
What are some of the specialty items available at Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any special holiday drinks at Dunkin' currently?
Yes, the holiday menu features the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Is there a drive-thru available at the Biloxi Dunkin'?
Yes, this Dunkin' location has a drive-thru service for convenient ordering.
How can I order ahead from Dunkin' Biloxi?
You can order ahead using the Dunkin' mobile app available on both the Apple App Store and Google Play Store for a fast grab-and-go experience.
What nearby places can I visit along with Dunkin' in Biloxi?
Nearby places include Sonic Drive-In, Taco Bell, Virginia College, and several bank branches like Regions Bank and Hancock Whitney, which can be convenient stops before or after your visit.
Are there other coffee shops near Dunkin' in Biloxi?
Yes, The Grind Coffee & Nosh and Grind Coffee and Nosh are nearby coffee shops where you can explore different coffee options.
What recreational or wellness facilities are near Dunkin'?
Nearby wellness and recreational spots include Brantley Ellison Fitness gym and Cedar Lake Chiropractic, making it convenient to combine wellness activities with your visit to Dunkin'.