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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(459 reviews)

Business Details

919 Cedar Lake Rd, Biloxi, MS
39532, United States
(228) 282-4236
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Biloxi, MS for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
919 Cedar Lake Rd, Biloxi, MS
39532, United States

Hours

Reviews

3.4
459 reviews
5 stars
191
4 stars
71
3 stars
50
2 stars
34
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to orders.

Product Quality

Customers frequently reported issues with food and drink quality, including stale donuts, incorrect orders, and poorly made beverages.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty counters and bathrooms.

Inconsistency

Many customers experienced inconsistency in service and product availability, often finding items out of stock or poorly prepared.

Operational Issues

Customers noted problems with the store's hours, including being closed during posted hours and slow service.
  • DE
    David Eggen
    Feb 21, 2026
    1.0
    Drinks were horrible and they were made with sour spoiled milk. The attitudes of the staff was very unsatisfactory. Attention to expired products is no happening at this location. Most of the time they’re out of Carmel, whipped cream or they don’t know how to put the proper lids on any of your signature drinks you offer. They’re either out of stock or they’re waiting on product delivery. We drive to the on in Gulfport off of Hwy 49. Sure it’s 30 miles round trip with it only 6 miles round trip where we live at. We have gone all hour’s of the day and still get bad experiences from staff or don’t have any product we’ve ordered. We have observed staff spraying whip cream in the mouths or put just a couple sprays in the drinks and put a flat lid instead of a domed lid.
  • RS
    Reann Salas
    Feb 7, 2026
    2.0
    Saturday February 7th around 15:30, my 2 friends and I walked into the cafe to get some caffeine while traveling and immediately the asian girl just wasn’t friendly. With mediocre “okays” and “yeahs” as typical gen z would say with their gen z stares after asking what kind of coolattas they have (they don’t have the flavors on the menu btw) became an exhausting interaction that had me wanting to leave the establishment immediately. I had asked for my iced coffee half decaf but it wasn’t rung up that way and they made it fully caffeinated. I kindly asked for it to be remade and apologized. They remade it but probably messed it up on purpose because the color came out even lighter than the first one did?? when all they had to do was make it the same way but half decaf??? They didn’t even have toilet tissue! They set up hard as rock paper towels for customers to use. 10/10 will NOT be going back.
  • AA
    A A
    Feb 5, 2026
    5.0
    Fast service and great coffee
  • BL
    Brandi Leighann
    Jan 27, 2026
    1.0
    Food was terrible..coffee was just gross.. For someone from CT..learned there was just ONE in MS.. to drive one hr+ for Dunkin n get THAT.. I was greatly disappointed to say the least
  • JT
    Jessica tellez
    Jan 23, 2026
    1.0
    I walk in, the guy is hanging out of the drive thru window with NO car present. Empty, no business. I sat there for 5 minutes no greeting no nothing before I realized just how Intentional his avoidance of helping me was. I left with nothing and it’s very obvious the young guy does not want to work. The store should rethink its employee because some of them look to be getting paid for nothing. Crazy.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Biloxi, MS?

Dunkin' in Biloxi is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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