Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.
Staff Attitude
While some customers praised the friendliness of the staff, others reported rudeness and a lack of professionalism.
Food Quality
The quality of food was inconsistent, with several complaints about cold or stale items, though some customers noted good experiences.
LG
Lyndi Gajan
Dec 24, 2025
1.0
This is the slowest McDonald’s I’ve ever been to in my life and my order was wrong!
BW
Bolt Thunder (Knight Of The Wind)
Dec 13, 2025
1.0
I'd avoid this one I ordered large Hi C from the app and it took 20 minutes to receive my drink. If your in Batesville MS go to the one at loves gas station instead
DS
David Scrivener
Dec 6, 2025
1.0
Do not mobile order here.
After waiting 16 or so minutes inquired about the status and was informed some of the items weren't in stock and I'd have to get a refund. I asked for a refund and was told to use the app, which does not offer refunds and requires users to get refunds at the store.
After telling them that I was informed I'd have to wait "10 minutes" to talk to someone else about getting a refund.
Staff was nice enough, but there is some serious failure of training. After being at the restaurant for half an hour, I left and will be attempting a charge back. If that doesn't work I'll have lost half an hour hour of my time and twenty bucks.
MC
Mark Christenson
Dec 5, 2025
1.0
Avoid at all cost. Waited 25 mins for my food and then it was cold obviously because it just sat there while I waited for it. The”Big” Mac was hardly that and didn’t even have the middle bun. Guess it was a McDouble. (Refer to picture) Hadn’t been there in years because the last time I sat in the drive thru for 30 min and never ordered, I just left. Whoever is running that store should never be in charge of running anything, ever. If there was no place to eat within a 2 hour drive radius from here, I’d eat a dead rat rather than eat here.
TW
TERESA LEE WILLIAMS
Nov 25, 2025
5.0
I ALWAYS order the sausage mcmuffin with egg with only the top muffin. Because I have only 15 percent stomach, I can eat both parts.
They always prepare it properly without hesitation or complaining.