Arby's

Reviews

• JN

  Josh N

  Dec 1, 2025
  1.0
  Sigh... It started off so good, but has failed to continue on what it started with. First visit was excellent; I even rang the bell. Second visit we were turned away because the inside was closed, yet it was within store hours (8pm-ish). Third visit the service was slow, food was ok, and cleanliness was acceptable. Fourth visit was good, yet condiments were not refilled and I believe some drinks were out. These weren't off times of visiting either, typically lunch or supper. Each visit there were less and less in the drive thru or inside. And then today (Dec 1 2025) happened. The general manager (might be named Chris) needs to either take a day off to get his head straight, quit, or be fired. He was pretty rude to the elderly gentleman in front of me in line. In fact, he was rude to every customer I saw him interact with. When this manager "helped" us, most of his responses were grunts. He took our order, but did not give us cups. I had to ask for those. When I thanked him, I couldn't understand his response. Not once before, during, or after ordering or after receiving cups did he mention that ALL sodas were out of order. No explanation was offered. The only drinks available (inside or drive thru) were tea and sweet tea. When asked by another customer for soda from behind the counter, I couldn't understand the manager's response, but the customer wasn't happy. Not only were the drinks out, but so was the ketchup and a few other condiments. The floor is always sticky and there's always a few tables that need wiped down. The food was good, yet sloppy, which is par for the course at Arby's. There was little cheese on my roast beef, and I could wink at that, except for the manager's attitude. Bad attitudes overrule "good" food. During the middle (12:30) of what I assume would be their lunch rush (if they had one, but most people have figured out what I haven't), this manager walks outside, lights a cigarette, hops in a car, and finishes his smoke. I overheard a coworker asking others where this manager went, but none knew, so I told him. When the manager returned, I heard this worker tell his this manager, "Dude, we can't be doin' that!" And the manager laughed it off. I doubt it matter, as there weren't many customers inside or out. I'm sure there's something I'm forgetting, but I'm sure this review is cathartic only so I'll stop writing. I doubt anything will happen. Comped meals wouldn't get me to return to this location. New management and improved attitudes might.
• TM

  Tom M.

  Oct 28, 2025
  5.0
  This is one of the better Arbys
• RC

  Ralph Craven

  Oct 24, 2025
  1.0
  Meat was dry on my sandwich , bun was stale , and the fries were cooked in old grease , ( I never review anything but I had to ) this was my first and last experience with batesville Arby’s . Oh by the way. Out of apple turnovers at 73o pm 10/24//2025 on a fri evening .. now I understand why the parking lot was empty and no one in the dinning hall .. that’s usually a good indicator… DUMBASS ME !! Never again !! Worst Arby’s I’ve ever visited !! Sincerely Ralph Craven
• TH

  T Hill

  Sep 12, 2025
  5.0
  I don't know the name of the nice lady that works there but she needs to come to Grenada and train some of the folks in there fast food restaurants.
• CG

  Cindy Goeffert

  Sep 6, 2025
  2.0
  Drive thru was SUPER slow!!! Order taking slow..cash window slow..food prep slow. One person on both inside and drive through register. Food was really good. Service just sucked.