Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service quality, with some experiencing rude staff and long wait times, while others praised friendly and efficient service.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and well-prepared meals, others received cold or poorly made items.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms, which detracted from their overall experience.
Customer Experience
Overall customer experience varied significantly, with some expressing satisfaction and others indicating a lack of attention and care from staff.
SH
Susan Holtzlander
Oct 14, 2025
1.0
Tried to call to tell my aunt about her sister and they hung up on me then wouldn't answer the phone after y'all need to do better 😡
SA
Stacey Atchison
Sep 27, 2025
4.0
Good food and brought it to the table
SB
Servina Baker
Sep 3, 2025
1.0
Very rude and disrespectful in Aberdeen. I pulled up to give my order, they just had me sitting there. So, I pulled around and the lady had an attitude. I pulled off before it got ugly.
NV
Nick Valsamakis
Sep 2, 2025
1.0
On Friday, 08/29, I went through the drive through and ordered a 6 piece happy meal for my grand daughter. The food was good but NO toy! Today, 09/02, I came back for another happy meal for my grand daughter again. After I placed my order at the drive through I told the girl that I needed a toy in the meal because it was left out last time. Guess what? They left the toy out again. Obviously, I had a disappointed grand daughter! I guess I have to check my order at the window because I can't trust your people.
Nick Valsamakis