Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and long wait times.
Food Freshness
Feedback on food freshness was mixed; some customers enjoyed hot and fresh meals, while others received cold or incorrectly prepared food.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms, which detracted from their overall experience.
MW
Monica White
Dec 20, 2025
5.0
It’s not a time I order from this McDonald my food be hot n fresh everytime ion know who the manager over there but good job I’ll come all the way from Columbus just 2 order me n my kids food n head back home thank yall n pls keep up the great work
SS
Shina
Dec 20, 2025
1.0
They ran out of pies by 8:30 Friday morning
SH
Susan Holtzlander
Oct 14, 2025
1.0
Tried to call to tell my aunt about her sister and they hung up on me then wouldn't answer the phone after y'all need to do better 😡
SA
Stacey Atchison
Sep 27, 2025
4.0
Good food and brought it to the table
NV
Nick Valsamakis
Sep 2, 2025
1.0
On Friday, 08/29, I went through the drive through and ordered a 6 piece happy meal for my grand daughter. The food was good but NO toy! Today, 09/02, I came back for another happy meal for my grand daughter again. After I placed my order at the drive through I told the girl that I needed a toy in the meal because it was left out last time. Guess what? They left the toy out again. Obviously, I had a disappointed grand daughter! I guess I have to check my order at the window because I can't trust your people.
Nick Valsamakis