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McDonald's

3.4
(477 reviews)

Business Details

1310 E Main St, Willow Springs, MO
65793, United States
(417) 469-4161
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1310 E Main St, Willow Springs, MO
65793, United States

Hours

Reviews

3.4
477 reviews
5 stars
154
4 stars
94
3 stars
88
2 stars
52
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, incorrect orders, and rude staff interactions, leading to dissatisfaction with service.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt staff.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted positive experiences with food quality.
  • HB
    Hezekiah Berner
    Feb 4, 2026
    5.0
    Well done, girls, they are trying to be the best.
  • MH
    Marcus Hoffpauir
    Jan 17, 2026
    2.0
    Caution ordering coffee here. Ordered a large Carmel machiato and took lid off and just over half a cup...then the manager refused to top it off.
  • KK
    Kendall
    Jan 8, 2026
    1.0
    Second time visiting this location and both times were the same. I made an order on my app and still had to wait 15 minutes. We ordered 3 large fries and each was about half full and way overcooked. How were they so overcooked and still cold? Staff were not friendly and the place could use a good cleaning. If in the area again we will not be stopping by this location.
  • FF
    Farclaimer
    Nov 29, 2025
    1.0
    My food came with 2 burger that bother were half way together, on had 3 pickles and the other had one. On top of that the patties were burnt and it looks like they filled the medium fries half way. Its been getting worse everytime I eat here
  • MO
    Mary Obermite
    Nov 18, 2025
    5.0
    I am blown away by this McDonald’s crew. The French fries, which we asked for extra crispy, were the best we’ve had in forever. Service was super friendly and fast, and each person I interacted with was friendly and professional. We will be back again.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Willow Springs?

McDonald's in Willow Springs is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until midnight on Thursday through Saturday.

When is the drive-thru open at McDonald's Willow Springs?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 5:00 AM to midnight Thursday through Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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