Subway

3.8
217 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Willard Subway® Restaurant at 520 E Jackson brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
520 E Jackson, Willard, MO
65781, United States

Hours

Reviews

3.8
217 reviews
5 stars
102
4 stars
38
3 stars
35
2 stars
10
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report poor service and mistakes with orders.

Order Accuracy

There are frequent complaints about incorrect orders and insufficient portions, leading to customer dissatisfaction.

Pricing Concerns

Many customers feel that prices are too high for the quality and quantity of food received, with some mentioning that the value has decreased.

Cleanliness

Some reviews highlight cleanliness and organization in the store, while others mention issues with food preparation and stock availability.

Staff Training

Several customers noted that staff seem inadequately trained, leading to mistakes in order preparation and customer service.
  • FJ
    Fisher Jones
    Nov 4, 2025
    2.0
    Went in tonight and had a young man named James serve me. He was so rude, dismissive, and flat out refused to make the sandwich I had wanted claiming they were “out” of everything I had requested. He was also very rude to the other people in line, not greeting them, and getting frustrated and raising his voice aggressively when they couldn’t hear his mumbled words. Horrible service from him. The only reason this review has 2 stars instead of one is because a lady named Cozzet had come out and fixed the issue. She actually checked the back for the items I wanted and made the sandwich for me. My advice, fire this young man. My mother had a similar experience with him. Customer service is hit or miss. Do better.
  • KS
    Kelley Sikes
    Oct 16, 2025
    5.0
    Would like to shout out the young lady working at the subway tonight! I have Alpha Gal and she was so kind and cautious! She even caught her self touching the sauce and changed gloves before touching my wrap again! Thank you we need more people like you! Wish I would have gotten her name but she had fun nails!
  • JD
    Jeremy Dow
    Oct 3, 2025
    1.0
    Walked in and placed an order for a sandwich. Before the guy even started to make my sandwich, he pushed it off to one of his coworkers and started on the sandwich of a guy behind me. The coworker he pushed me off onto had to start over from scratch, not in the slightest but aware of what I had ordered with the original guy.
  • NM
    Nicholas Miller
    Sep 10, 2025
    1.0
    Would like to customer service to contact me regusrding an incident in store around 3:30 today 9/10 at this location.
  • NS
    Nick S
    Jul 30, 2025
    1.0
    Shut them down no tip no service ... forced tips I will eat somewhere else trash food trash customer service then a forced tip tell your owner to pay you better and remove forced tips otherwise I am never coming back! Just like Jared

Frequently Asked Questions About Subway

Where is Subway in Willard located?

Subway is located at 520 E Jackson, Greene, Willard, MO 65781, US.

What are the operating hours of Subway at 520 E Jackson?

Subway is open daily from 9:00 AM to 10:00 PM. Note that it is closed on November 27, 2025 and December 25, 2025, and closes earlier at 8:00 PM on December 24, 2025.