Service Speed
Many customers reported long wait times, particularly in the drive-thru, with some waiting over 20 minutes without being served.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and food quality issues were noted, leading to frustration among customers.
Food Quality
Mixed reviews on food quality; while some enjoyed their meals, others reported cold, burnt, or inedible food.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of professionalism.
Management Issues
Concerns about management practices, including understaffing and poor training, were highlighted as contributing factors to the overall negative experiences.