McDonald's

3.5
801 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
650 Hunt Rd, Willard, MO
65781, United States

Hours

Reviews

3.5
801 reviews
5 stars
279
4 stars
181
3 stars
155
2 stars
62
1 star
124

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers consistently noted slow service, particularly in the drive-thru, with long wait times.

Staff Attitude

While some reviews praised friendly staff, many others highlighted rude behavior and lack of accountability.

Cleanliness

Mixed feedback on cleanliness; some found it clean while others reported dirty dining areas.

Food Quality

Several customers complained about cold or poorly prepared food, indicating inconsistency in food quality.
  • JK
    Joshua Kemble
    5 days ago
    1.0
    Closing the lobby to road weary customers the just want a break from driving for a while over minor repairs to the doorway is unacceptable, if I could give zero stars I would…
  • HP
    hunter pritchert
    Nov 12, 2025
    1.0
    Took me 55 min to get my food wasn't even all I ordered they had to substitute unless I wanted to wait even longer crazy
  • CR
    Chris Rankin
    Oct 30, 2025
    5.0
    Drive thru was prompt, food was hot and our order was done right.
  • TH
    Tell Hymer
    Oct 13, 2025
    1.0
    Horrible place and the orders are ALWAYS wrong and shorted......they mess up the Simplest of orders. It's a management problem, and a " don't care" problem. Nobody there takes pride in anything, and that starts with management......this McDonald's should be closed down....It has been this way for at least 4 years, since I moved here ..
  • NS
    Nesha Schaffer
    Oct 2, 2025
    3.0
    There always seems to be people standing around complaining about other coworkers, in the mean time they have a lobby full of people waiting to have their orders take. I know how many times I watched someone come from outside either on their phone or taking a smoke break then go back in and not wash their hands. I see folks working and sweating but then brush their hair out of their face with the same unloved hands that is touching the food. I have had some good experiences but far too many bad ones to not speak about them .

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Willard, MO?

McDonald's in Willard, MO is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open Monday through Saturday from 5:00 AM to 11:00 PM and on Sunday from 6:00 AM to 11:00 PM.