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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in West Plains, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1710 Gibson for the ultimate SONIC experience!
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
While some customers praised the food, others experienced cold or poorly prepared items, indicating inconsistency.
Service Experience
Service quality varied significantly, with some reviews highlighting friendly staff while others noted rudeness and poor customer service.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions and malfunctioning equipment, affecting the overall experience.
Mobile Ordering
Customers appreciated the convenience of the mobile app, with many noting that their mobile orders were often correct and timely.
NB
Nunya Business
Feb 24, 2026
3.0
I only order drinks. Pushed the button to put my order in,then it reset so had to put my order in online. Not the first time this has happened.
KN
Kacie Nicole
Feb 23, 2026
1.0
Wasn’t very happy when I ordered an Oreo blast n it was nothing but vanilla ice cream and one Oreo crushed up on the top but no Oreos mixed into the ice cream…..
LF
Lil Fousey
Feb 11, 2026
2.0
My burger was all wrong an they some how managed to only give me small burnt chewy fries in a large fries holder an my wife’s burger was all sloppy like it been dropped but they managed to fill her medium fry up with plenty of fresh frys thanks for the awful experience
HD
Helen Dodds
Nov 13, 2025
5.0
This is one of my favorite places to eat
MB
Manda Barnes-Cooper
Oct 14, 2025
5.0
Quick, easy dining. Service was mild, but it was busy.. Kids don't get paid enough to smile much, but he was polite, lol. Great food and quick turn around!