Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Staff Attitude
While some staff were noted as friendly, many reviews highlighted rude behavior and poor customer service from employees.
Food Quality
The quality of food was inconsistent, with complaints about cold or improperly prepared items, as well as issues with cleanliness.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Management Issues
Several customers expressed concerns about management practices, including poor treatment of staff and lack of effective oversight.
KF
Kaydence Faye
1 day ago
5.0
Remember 🔥 guy in drive through, Kaydence Faye is waiting for her 6 stars
BP
Billie Ward Pruiett
Nov 15, 2025
3.0
bathroom always nasty was something on the toilet too but didn't think that needed to be posted..
LH
L Harrington
Nov 4, 2025
1.0
It was dirty, took to long to get our food it was cold. People standing around not waiting on customers at the counter. And trash and food on the floor it plain sight from the front counter. Needs better management at night
LM
Lillian Morris
Oct 24, 2025
5.0
My window person was the absolute sweetest! I don’t know her name, but she has dark red or purple hair and braces i think. she offered to help us out with our change.
AG
Abree Green
Oct 18, 2025
1.0
Service was awful other than the sweet older lady in the lobby mopping while all the rest gossiped and laughed in the back. Then proceeded to give us half our order. Definitely need some better staff
What are the regular opening hours for McDonald's at 1315 Preacher Roe Boulevard?
McDonald's is open every day from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through service is available daily from 5:00 AM to 11:00 PM.
When is delivery available from this McDonald's?
Delivery is available daily from 5:00 AM to 10:30 PM.
Can I use mobile ordering or curbside pickup at this McDonald's?
Yes, this McDonald's offers mobile ordering and curbside pickup services.
What payment options are accepted at McDonald's on Preacher Roe Boulevard?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, it has a drive-thru service available throughout their operating hours.
Where can I order McDonald's food online?
You can place your order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Which nearby hotel can I stay at if I'm visiting McDonald's on Preacher Roe Boulevard?
The Holiday Inn Express & Suites West Plains Southwest is a nearby hotel ideal for visitors.
Are there other fast food options near this McDonald's?
Yes, nearby you can find Burger King, KFC, Arby's, and Papa Murphy's as alternative fast food restaurants.
What local amenities are close to McDonald's that could be useful for customers?
Nearby amenities include Wood & Huston Bank for banking, Murphy USA gas station for fueling up, and The UPS Store 2041 for shipping and printing needs.