Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
1665 S US Highway 63, West Plains, MO
65775-6014, United States
Hours
Reviews
4.2
1,100 reviews
5 stars
620
4 stars
271
3 stars
110
2 stars
34
1 star
65
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being cold, poorly prepared, or missing components.
Service Issues
Multiple reviews highlighted problems with order accuracy, long wait times, and unhelpful staff.
Cleanliness
While some customers praised the cleanliness of the location, others noted greasy floors and unsanitary conditions in the bathrooms.
Friendly Staff
Several reviews mentioned friendly and polite staff, although there were also complaints about rude service.
Atmosphere
The restaurant's atmosphere received mixed feedback, with some enjoying the Christian-themed decor while others found it uncomfortable.
- MSmakenzie SmithNov 4, 20252.0We ordered on the app to pic up in the drive thru. Ordered the bbq chicken strips and it was pitiful. More (quite frankly the whole bottle) bbq sauce was on the toast than the chicken. My whole slice of toast was soaked in th sauce where my chicken has WHOLE stripS (2/6) were bare and had no sauce. They make you pay for extra ranch but only put enough ranch in the container to cover the bottom. Only dipped half a chicken strip before I ran out of ranch. Wouldn’t recommend after that experience but willing to give a try when it’s not on a Saturday night.
- KCKrystal CollinsOct 12, 20252.0Absolutely ridiculous just spent 23$ in ice cream it was so melty it was pouring all over the sides of the cups second time in a row we had a bad experience here
- LRLorenda RobersonOct 5, 20254.0Its good but double check your oders
- DCDoug CarterSep 30, 20255.0Got a Oreo blast tasty
- LJLonnie JohnsonAug 2, 20251.0It sucked!!! Pitiful when you can't hold the box up and see the fries above the top of it, double bacon ranch burger has no sauce on it, chicken tender box has no toast in it!! 3rd time in 2 weeks at a DQ with crappy food! I've struck out!! Won't get another pickle of my $$, signed,, Traveling from Alabama
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in West Plains, MO?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ Cakes.
Does Dairy Queen Grill & Chill provide any seating options for customers?
Yes, the location offers both indoor seating and outdoor seating options for guests to enjoy their meals.
Is the Dairy Queen accessible for families with children?
Absolutely, the restaurant is family-friendly and provides booster seats, high chairs, and welcomes children.
Can I order online for pickup from Dairy Queen Grill & Chill?
Yes, you can place orders for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/11138/.
Does Dairy Queen Grill & Chill offer any deals or rewards through a mobile app?
Yes, you can download the Dairy Queen app to access exclusive deals and mobile rewards.
Is there a drive-thru available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill in West Plains has a drive-thru service for convenient ordering.
Are there restroom facilities available on-site at Dairy Queen Grill & Chill?
Yes, the restaurant provides restroom facilities for customer use.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Near the Dairy Queen, you can visit Kelley Park for outdoor recreation or shop at The Vintage Attic flea market. Also, Phillips 66 Gas and Snappy Mart convenience stores are nearby if you need to fuel up or grab essentials.
How can nearby automotive shops be useful to customers visiting Dairy Queen Grill & Chill?
If your vehicle needs service while visiting Dairy Queen, several automotive businesses are nearby, such as Waggoners Auto Body, Quality Automotive, and MM Tire & Auto, providing repairs and maintenance.
Are there any nearby accommodations for travelers visiting Dairy Queen Grill & Chill?
Yes, the Rest Inn Motel is close by, offering lodging options for visitors in the area.