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Arby's

4.1
(745 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1342 Southern Hills Center, West Plains, MO
65775, United States

Hours

Reviews

4.1
745 reviews
5 stars
366
4 stars
216
3 stars
96
2 stars
23
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising freshness while others noted issues like cold fries and skimpy portions.

Customer Service

Generally positive feedback on staff friendliness, though some customers experienced rudeness or slow service.

Cleanliness

The restaurant is often described as clean, with well-maintained dining areas.

Pricing

Customers find the prices to be on the higher side, with some expressing dissatisfaction over value for money.
  • MB
    Miranda Brunn
    Jan 15, 2026
    4.0
    Their new box is a pretty good deal. Food was fresh and hot even late at night. That peach cobbler egg roll is a lot better than you'd think.
  • MC
    Melissa Cowan
    Dec 11, 2025
    5.0
    Super friendly staff, food hot, well made and fresh. And thank goodness they had potato cakes.
  • TT
    thhaze
    Nov 16, 2025
    4.0
    Good food, pretty quick service. The drive thru was a little rough for to the speaker not working well. Had to repeat myself a number of times to get it right. I used the app to get a few dollars off, so bargain there. Love them curly fries!
  • NH
    Nolan Hack
    Nov 13, 2025
    5.0
    Went in today 11-13-25 ordered food got the wrong sandwich.... Tyler happily made me the right one let us keep the bad sandwich and to top it off he accidently forgot to clear the order screen and called our name again and I went up to counter like we got our food and he said well we made it again so you can have it. Our counter lady Rachel was absolutely awesome and made sure our dine in experience was great. Awesome people
  • LB
    Luanne Brown
    Nov 8, 2025
    3.0
    The fries were cold. Not much meat on my dip. Too busy and not enough help.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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