Service Speed
Many customers reported that the service was not 'freaky fast' as advertised, with long wait times for both delivery and in-store orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong sandwich types, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of staff attitudes, with some customers experiencing friendly service while others reported rudeness and unprofessional behavior.
Food Quality
While some customers praised the freshness and taste of the food, others criticized the portion sizes and quality, particularly regarding the amount of meat in sandwiches.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.