Jimmy John's

3.7
278 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1867 Wentzville Pkwy, Wentzville, MO
63385, United States

Hours

Reviews

3.7
278 reviews
5 stars
134
4 stars
51
3 stars
20
2 stars
18
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported that the service was not 'freaky fast' as advertised, with long wait times for both delivery and in-store orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong sandwich types, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of staff attitudes, with some customers experiencing friendly service while others reported rudeness and unprofessional behavior.

Food Quality

While some customers praised the freshness and taste of the food, others criticized the portion sizes and quality, particularly regarding the amount of meat in sandwiches.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.
  • DE
    Dirk Engel
    Dec 18, 2025
    1.0
    Hour and twenty min wait for a delivery and outsourcing their delivery to Uber Eats. I love meat and mayo at room temp. The worst JJ’s I’ve ordered from.
  • RS
    Ryan Surtin
    Dec 7, 2025
    1.0
    I placed a delivery order at 5:30pm. I waited until 7pm to call and ask for an update. The kid on the phone said they couldn't find a driver and they called to tell me but couldn't get ahold of me.
  • EB
    Elena Butler
    Sep 30, 2025
    1.0
    Freaky slow outsourcing delivery making it take five times as long won’t order again
  • CG
    Chris Glockengieser
    Sep 18, 2025
    5.0
    ✌🏽❤️
  • SB
    Sheila Behrens
    Sep 16, 2025
    5.0
    Everything I have has been very good right now loving the the spicy chicken wrap