Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
7809 Big Bend Blvd, Webster Groves, MO
63119-2701, United States
Hours
Reviews
3.8
724 reviews
5 stars
317
4 stars
168
3 stars
102
2 stars
47
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff and long wait times for orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, microwaved, or poorly prepared items.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and additional charges for basic items like condiments.
Cleanliness
While some praised the cleanliness of the location, others noted unpleasant odors and unsanitary conditions.
Positive Experiences
Despite the negative feedback, there were positive mentions of friendly staff and enjoyable ice cream treats.
- SMStacy MindenOct 22, 20251.0I ordered a cheeseburger and french fries. I asked what came on the cheeseburger and they said pickles, mustard, and ketchup. I asked for onions to be added to my cheeseburger. They told me it would be $ 0.80 to put onions on my cheeseburger.. What? Seriously? You’re going to charge me $.80 to put onions on my cheeseburger? I’m going to tell everybody how ridiculous this is and not to go there. Wow….
- DTDenise TaylorOct 12, 20254.0Lines are the best!
- DCDave CardwellOct 9, 20253.0It smells like a sewer when you walk in.
- RMRobert MorrisonAug 29, 20255.0Typically don't leave reviews for fast food since I have such low expectations but first time here and it's cool clean and quiet. Staff was prompt and friendly. Food still taste the way I remember it.
- MRMykyta RedkoAug 15, 20253.0I made an online order, arrived 15 minutes later to pick it up, stood in line to remind them that I needed my food. After 15 minutes, I only received cups for drinks. There is an uncommunicative girl at the checkout who doesn't care that you are late for work. Why do you accept online orders when I have to come and order the same thing again
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and desserts does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes.com ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:30 PM. It is closed on the holiday November 27, 2025.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, offers booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, and free WiFi.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for customer convenience.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can order online for pickup at Dairy Queen Grill & Chill through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/41855/
Where is Dairy Queen Grill & Chill located?
It is located at 7809 Big Bend Blvd, Webster Groves, MO 63119-2701, USA.
What nearby places can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby, you can visit Lockwood Park, a local park for relaxation and activities, or the 2.0 Training Systems gym for fitness. You might also check out Wireless Toyz for electronics or Summit Jewelers for fashion accessories.
Are there convenient places for automotive services near Dairy Queen Grill & Chill?
Yes, nearby automotive services include Valvoline Instant Oil Change, Jiffy Lube, A.M. Clark Auto Service, and A M Clark & Sons Auto Repair for your vehicle maintenance needs.
Can I grab coffee or breakfast near Dairy Queen Grill & Chill?
Yes, Dunkin' is nearby, providing coffee, donuts, and smoothie options, making it convenient for a quick breakfast or coffee stop.
What online resources are available for Dairy Queen Grill & Chill?
You can visit their official website at https://www.dairyqueen.com/ for menu information, app deals, and mobile ordering. Their Facebook page at https://www.facebook.com/WebsterGrovesDQ also provides updates and community engagement.