Location.com logo
Brand Certified

Dairy Queen Grill & Chill

3.8
(733 reviews)

Business Details

7809 Big Bend Blvd, Webster Groves, MO
63119-2701, United States
(314) 961-2253
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
7809 Big Bend Blvd, Webster Groves, MO
63119-2701, United States

Hours

Reviews

3.8
733 reviews
5 stars
322
4 stars
168
3 stars
103
2 stars
50
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including microwaved items, cold food, and incorrect orders.

Service Issues

Several reviews highlighted poor service, including rude staff interactions and slow order fulfillment.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good ice cream.

Cleanliness

The cleanliness of the location received mixed reviews, with some noting improvements while others reported unsanitary conditions.

Pricing Concerns

Customers expressed dissatisfaction with high prices and additional charges for condiments.
  • ND
    Nate Dyer
    1 day ago
    5.0
    Order was ready on time, staff members were friendly, blizzards were good.
  • SO
    Shawn Ogan
    Feb 20, 2026
    3.0
    It's a dairy queen and their food is what you expect
  • NB
    Norma Baker
    Feb 5, 2026
    2.0
    I give this location a try every so often in hopes that I would stop receiving microwaved burgers. I order a burger that has lettuce and tomatoes on it and I have to peel them off every time. I placed an online order 15-20 mins before arriving, I had even told the cashier that I had an online order and she acknowledged by saying “ok”. They had one table of 2 people, and 1 car in the drive-thru. Not busy at all. My coworker ordered at the register and received their food within 8 mins. I got up and checked on my order. She asked for my name and turned around and yelled into the kitchen. They hadn’t even started my order. So here comes my soggy microwaved burger, if I would have had more time for lunch, before having to be back at work, I would have told them to remake it. I’m no longer giving them a try, I don’t need a reply of: “we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time you're craving DQ food and treats. - DQ Fan Relations Team” Do better and throw the microwave away from this location. That’s all they know how to use apparently. After combing through DQ reviews, it seems one of the main complaints is them microwaving their food. So I looked up why they do this. It’s for their BUSY PERIODS, and it’s not for the whole assembled sandwich. Listen up DQ crew it is just for the MEAT and CHEESE.
  • TH
    Tom Himes
    Feb 1, 2026
    5.0
    Ice cream is always good
  • EM
    Eleanor Martin
    Jan 31, 2026
    5.0
    Very thorough and friendly workers

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and desserts does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes.com ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:30 PM. It is closed on the holiday November 27, 2025.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: