Orient Express Webb City

4.4
538 reviews

About

Chinese Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Orient Express Webb City
1206 W MacArthur Dr, Webb City, MO
64870, United States

Hours

Reviews

4.4
538 reviews
5 stars
379
4 stars
69
3 stars
41
2 stars
13
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food for being fresh and delicious, several reviews indicated a decline in quality, with complaints about undercooked items and poor taste.

Service Issues

There were numerous reports of poor customer service, including incorrect orders, rude staff interactions, and issues with online ordering.

Delivery Experience

Customers generally appreciated the fast and friendly delivery service, although there were some complaints about missing items and delivery mistakes.

Pricing Concerns

Several customers noted that prices have increased while portion sizes and food quality have decreased, leading to dissatisfaction.
  • MA
    Marla Armstrong
    Jan 2, 2026
    5.0
    Have never been disappointed in service and in food.
  • IA
    Irene Adams
    Jan 1, 2026
    5.0
    We love ordering their Chicken Lo Mein catering tray for family dinner! The cashiers are always so friendly, and since we order ahead, pickup is super quick — usually just a two-minute stop to grab our food and go.
  • GB
    Glenn Bailey
    Dec 29, 2025
    5.0
    This place never disappoints. Well worth every dollar!
  • MH
    Mandy Hafner
    Dec 29, 2025
    5.0
    We ordered online. That was super easy! Delivery was 20 minutes earlier than expected. The driver was very pleasant and friendly. The food was hot and delicious! Thank you!
  • RD
    Robin Duke
    Dec 25, 2025
    5.0
    Delivery was fast and friendly. Food was still hot!