McDonald's

3.3
2078 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
410 S Madison, Webb City, MO
64870, United States

Hours

Reviews

3.3
2,078 reviews
5 stars
585
4 stars
407
3 stars
453
2 stars
221
1 star
412

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service from staff.

Food Quality

Many reviews mentioned cold, old, or improperly prepared food, with some customers experiencing spoiled items.

Cleanliness

The establishment was frequently described as dirty, with complaints about sticky tables, unclean restrooms, and overall unsanitary conditions.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, particularly from management.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
  • LK
    lori kern
    Nov 13, 2025
    2.0
    Always wait 30 + for food , will not go back
  • JR
    jordon rogers
    Nov 13, 2025
    1.0
    Won’t lie, use to be one of my favorite McDonalds. Evening time is the absolute worst here, long waits, rude employees, lack of detail. The purple haired girl taking orders is too busy watching Netflix (playing on her phone), she’s short, rude and messes orders up.
  • TH
    Twyla Henson
    Nov 9, 2025
    1.0
    The inside of this place is so dirty. It is disgusting! The beverage station looks like it hasn't been cleaned in months. There were no clean tables to sit and eat at. The floors were dirty. We won't be back to this location.
  • TW
    Ted Williams
    Oct 30, 2025
    1.0
    As I sit here in the drive thru, yet again, after yelling my children that the last time was the LAST time, after sitting here long enough to write my dissertation and also watch the entire set of movies of the classical masterpieces that are Harry Potter, in their entirety, I can not help but wonder...how in the hot, fresh hell Chick-fil-A can run the equivalent of a 6 lane highway at rush hour whilst simultaneously getting every customer in and out in under 5 minutes flat, not just sometimes...but every singular spectacular time. I mean, it truly ghasts my flabbers. Both of the people at the windows were very pleasant however. Anyways, sorry for the run on sentence. Gotta go. We've moved up an inch.
  • JM
    Just Me
    Oct 26, 2025
    1.0
    Nasty cold food as usual. Tastes like it's days old and been microwaved. Lazy workers standing around talking about one of the employees rotting teeth and how they're getting them pulled. Keep that crap out of the food industry! Instead of telling about your personal business you try cleaning up your filthy place and cook food that's fresh not days old that you warmed up. I haven't ate there in probably 2-3 years and it'll be 10 years more before I ever will again

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 410 S Madison, Webb City?

McDonald's at 410 S Madison, Webb City is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is available every day from 5:00 AM to 1:00 AM.