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McDonald's

3.3
(2098 reviews)

Business Details

410 S Madison, Webb City, MO
64870, United States
(417) 673-1451
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
410 S Madison, Webb City, MO
64870, United States

Hours

Reviews

3.3
2,098 reviews
5 stars
592
4 stars
408
3 stars
456
2 stars
221
1 star
421

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of disrespectful interactions.

Food Quality

Numerous reviews mentioned cold, old, or poorly prepared food, with complaints about incorrect orders and unsanitary conditions.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables, floors, and restrooms, leading to a negative dining experience.

Service Speed

Customers consistently experienced long wait times, both in the drive-thru and inside, often exceeding 30 minutes.
  • MD
    Mackenzie Dowdy
    3 days ago
    1.0
    Everytime we go there as a family of 6 in drive thru they forget my Autistic daughters chicken nuggets! And won't answer the phone
  • SJ
    Sonya Johnson
    6 days ago
    1.0
    Apparently none of the McDonald's in this area are worth a crap. We went through drive thru and when we got our order they gave us the wrong sauce, didn't give us enough straws, and didn't put the cheese on my fiance's sandwich. When he went back in to get it fixed the employee and manager were very rude to him. McDonald's you need to get your employees under control and properly trained. This is ridiculous.
  • JH
    Jason Hamlin
    Feb 11, 2026
    1.0
    I went through the drive-through and I asked in the at the drive-through when I ordered my food if I could, please have fresh fries and fresh Because the last time I was there, I got a cold quarter pounder with cheese and lukewarm fries. First of all they came to the window with what was not hot or warm and then they said you’ll need to pull forward and they left me out there for 10 minutes after already waiting for five minutes then they gave me the food and I told the guy what is going on and I said who is the manager and he said I am and I explained to him what happened and he said I understand, sir have a good day and walked off. I will not be going to this place again my quarter pounder was lukewarm again my french fries were hot and only half full.
  • BF
    BILLY FARMER
    Feb 11, 2026
    3.0
    Ordered 2 McChickens a large Fry. A large coke. They had us pull over to the side. Nobody was in front or behind us. We waited for 8min before getting are food. Then sure enough we.open the bag there is only 1 McChicken. Will not go back to this location. This hashappened several times before.
  • RR
    Rhonda
    Feb 5, 2026
    3.0
    The I assume manager working tonight is yelling at the employees, is so rude to them and so loud she not only startled a little toddler the person with the toddler to have to leave. I hope she is just having a bad day and this is not a regular issue.

Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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