McDonald's

3.3
2086 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
410 S Madison, Webb City, MO
64870, United States

Hours

Reviews

3.3
2,086 reviews
5 stars
586
4 stars
407
3 stars
454
2 stars
221
1 star
418

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with complaints about poor communication and disrespectful behavior.

Cleanliness

Many customers reported unsanitary conditions, including dirty tables, sticky floors, and unclean restrooms.

Order Accuracy

Frequent issues with incorrect orders and missing items were noted, leading to customer frustration.

Wait Times

Customers consistently experienced long wait times, both in the drive-thru and inside the restaurant.

Food Quality

Several reviews mentioned cold or old food, with some customers expressing concerns about food safety.
  • JS
    Joshua Salmo
    Jan 5, 2026
    1.0
    It’s McDonalds. Not sure what els to say. It’s become more expensive and less in quality. Go to a local burger place for a better meal and spend less in the process.
  • JJ
    JeffWithAG
    Dec 27, 2025
    1.0
    Lady who took our order at the window was rude and not pleasant.
  • JN
    jay neely
    Dec 14, 2025
    1.0
    The McDonald's in Chanute Kansas really is not great. The do not have a soda machine available in the lobby. They are for some reason so busy in the back the service in the lobby is poor. The term "fast food" is a misleading here. The service is not fast it is terribly slow. The trash cans were packed full of trash, the lobby not clean and why in the heck do they not have a soda dispenser available for dine in customers? Especially when you walk up to the counter and there is not a worker available to help you. We can go to a nice dine in restaurant and get better food, faster, and better service. And a better value. I would stake claim that the McDonald's is one of the worst places to eat in Chanute Kansas.
  • WH
    Whitney Howerton
    Dec 7, 2025
    1.0
    This is probably my 3rd-5th visit in a row that it was just flat out sucked. I run a restaurant and would never serve what they have been servicing us. Bread hard as a rock. Food very cold. And all I got was we will try to do better. This McDonald’s need some new management for sure. Employees were talking about heroin at the window as well. Very very unhappy and will never be back.
  • SA
    Shane Adcock
    Dec 4, 2025
    1.0
    Absolutely horrendous!!!! Would never ever go there again. Never seen a group of people so incompetent in my life.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 410 S Madison, Webb City?

McDonald's at 410 S Madison, Webb City is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is available every day from 5:00 AM to 1:00 AM.