Exit 11 Coffee is the longest-standing coffee brand in Washington, MO and the first drive-thru coffee shop in the area, recognized both locally and nationally for fast, fresh, homemade, and organic coffee. Voted Best Coffee Shop in Washington for six consecutive years, we’re known for high-quality drinks served quickly without cutting corners.
We roast our own coffee beans in small batches, make our house-made organic syrups, and use local ingredients for our food. Our signature cold brew is crafted in-house using coffee cubes for bold flavor without dilution, alongside customizable lattes and dairy-free and gluten-free options. With two Washington, MO locations, Exit 11 Coffee is the go-to spot for those searching for the best coffee.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.