Business Details
About
Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.0
89 reviews
5 stars
15
4 stars
5
3 stars
4
2 stars
10
1 star
55
- FMFaith MersealNov 14, 20251.0Absolutely despicable service by manger Chris. Horrible service on his part. Will never come back. If they don’t want us ordering with AI don’t defend AI horrible horrible will never be back and Chris should be fired. Disgusting. Also don’t charge sit down prices for drive thru food. Terrible.
- FTFast TalkerNov 14, 20251.0Workers messed up every order when we were here tonight. They gave me a pick up order and gave my order to someone else in the drive thru, then the people in front of me AND behind me got the wrong items, I'm so t think their employees can read the orders.. Also, The hamburger taisted like they boiled it in dirty water it was gross. The table we sat at was sticky. Very disappointed 😞
- DTDebbie TravisNov 12, 20252.0First & last time visiting this Wendy’s. Service was good, but the food was awful. The burgers were very dry & the fries were overly salty & barely warm. The chili was okay, but not as good as I remember Wendy’s chili to be. The interior is very sterile & unwelcoming & the toilet wasn’t working properly. We were not impressed. (& they don’t even participate in the Blues partnership, giving free Frostys after a Blues win!)
- CCConnieNov 7, 20251.0Bathrooms were atrocious, condiment area needed cleaning, manager took burger from customer and added missing items instead of discarding burger and making a new one. Pretty sure the manager committed a health code violation. So sad for a restaurant that's only been open for 3 werks.
- SWSerena WheelerOct 27, 20252.0We all know this Wendy's is BRAND NEW. However, there is no excuse for bad service and food. I ordered through the app, went inside to pick up. The area that says mobile pickup was full of stuff (not food) like they were not even using it. So I went over to the pickup counter. After about 10 minutes of standing there, finally an employee said "is there something I can help you with" I said yes, I have a mobile order. Her response was "Oh we just got it" which i know was not true because I was standing right in front of the printed receipt no one was checking. Finally got our food about 45 minutes later. Everything was cold 🥶 How is that even possible for a very busy restaurant? Everything should be hot, not tasting like it's been sitting there all day! My frosty was so runny I drank it with a straw. There was 1 employee who was working her butt off while the others were just standing around doing nothing. She had to keep telling the girl at the counter what to do. I watched the girl at the counter bag some food and she spilled the fried on the counter and she picked them up bare handed and threw them in the bag. It's extremely sad that this is the impression they are making on the community. I hope and pray it gets better but I personally don't plan on returning.
Frequently Asked Questions About Wendy's
Is 3161 Phoenix Center Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Washington, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Washington, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call .
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3161 Phoenix Center Wendy’s serve breakfast?
Yes, this Wendy’s location in Washington, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 3161 Phoenix Center Drive?
Wendy's is open daily from 6:00 AM to midnight, including drive-thru service during these hours.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 3161 Phoenix Center Drive has a drive-thru open daily from 6:00 AM to midnight.
Can I order delivery from this Wendy's?
Delivery availability varies by location. To check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your address.
Is breakfast served at this Wendy's?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at Wendy's on Phoenix Center Drive?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available on the Wendy's website (menu.wendys.com) and mobile app, including allergen info and customizable nutrition stats.
Where can I buy Wendy's gift cards?
Wendy’s gift cards can be purchased in-store, at various retailers, or online at wendysgiftcards.com.
What nearby dining options are available around Wendy's at Phoenix Center Drive?
Nearby restaurants include Fazoli's (Italian and pizza), Bob Evans (American cuisine), Steak 'n Shake (burgers and steakhouse fare), and Papa Murphy's Take 'N' Bake Pizza.
Are there any nearby services customers might find useful when visiting Wendy's?
Yes, nearby services include Aspen Dental for dental care, AT&T stores for mobile needs, PetSmart for pet grooming and supplies, and Great Clips for haircuts.
What nearby shopping and convenience options are close to Wendy's?
Nearby shopping includes ALDI for groceries, Kohl’s for clothing and beauty supplies (including Sephora), Vans shoe store, and convenience stores like Fastrip and BP gas station.