Service Quality
Customer service experiences varied, with some praising friendly staff while others reported slow service and order inaccuracies.
Food Quality
Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions in restrooms and dining areas.
Operational Issues
Frequent complaints about staffing shortages, inconsistent hours, and being closed during posted hours were common.
Value for Money
Customers expressed concerns about rising prices and perceived reductions in portion sizes and food quality.