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Arby's

3.8
(399 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1920 Washington Crossing, Washington, MO
63090, United States

Hours

Reviews

3.8
399 reviews
5 stars
153
4 stars
113
3 stars
65
2 stars
22
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly staff and instances of poor service, including incorrect orders and long wait times.

Food Freshness

Many reviews praised the freshness and quality of the food, although there were complaints about cold items and incorrect orders.

Cleanliness

The restaurant's cleanliness received positive feedback, but some customers noted unsanitary conditions in restrooms and dining areas.

Operational Issues

Frequent complaints about inconsistent hours, staffing shortages, and being closed early were highlighted, affecting customer access.

Value for Money

Customers expressed concerns about rising prices and perceived value, with some feeling that portion sizes and quality did not justify the cost.
  • KB
    Katie Broeker
    Feb 2, 2026
    5.0
    Arby's in Washington is one of the best I've been to. David and all the other employees are top notch. They keep the restaurant clean, they soo kind and the food is always fresh. Keep up the good work!
  • KE
    Kris Evans
    Jan 17, 2026
    2.0
    My French dip sandwich was soggy BEFORE I dipped it.
  • RW
    Rodney Wood
    Oct 28, 2025
    3.0
    No paper towels in the men's restroom. No napkins in the dining room. Workers said they were out of napkins. What restaurant runs out of napkins?
  • NW
    Nikki Watson
    Oct 19, 2025
    5.0
    Always fresh when I come through this location. Definitely my favorite Arby's to visit.
  • MK
    Mark Kerckhoff
    Oct 18, 2025
    5.0
    Drive thru operator Angelina was super pleasant and friendly. Haven't been to Arby's in a while but their steak nugget sandwich is so good! I do recommend

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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