Arby's

3.8
397 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1920 Washington Crossing, Washington, MO
63090, United States

Hours

Reviews

3.8
397 reviews
5 stars
153
4 stars
112
3 stars
65
2 stars
21
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported slow service and order inaccuracies.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions in restrooms and dining areas.

Operational Issues

Frequent complaints about staffing shortages, inconsistent hours, and being closed during posted hours were common.

Value for Money

Customers expressed concerns about rising prices and perceived reductions in portion sizes and food quality.
  • RW
    Rodney Wood
    Oct 28, 2025
    3.0
    No paper towels in the men's restroom. No napkins in the dining room. Workers said they were out of napkins. What restaurant runs out of napkins?
  • NW
    Nikki Watson
    Oct 19, 2025
    5.0
    Always fresh when I come through this location. Definitely my favorite Arby's to visit.
  • MK
    Mark Kerckhoff
    Oct 18, 2025
    5.0
    Drive thru operator Angelina was super pleasant and friendly. Haven't been to Arby's in a while but their steak nugget sandwich is so good! I do recommend
  • SG
    S G
    Oct 3, 2025
    3.0
    do not believe the menu They do not honor the specials on the board. Conveniently ended the day we were there
  • LL
    Lori
    Sep 26, 2025
    4.0
    I just pucked up a Chocolate Shake but it was good!