Service Quality
Customers reported mixed experiences with service, noting both friendly staff and instances of poor service, including incorrect orders and long wait times.
Food Freshness
Many reviews praised the freshness and quality of the food, although there were complaints about cold items and incorrect orders.
Cleanliness
The restaurant's cleanliness received positive feedback, but some customers noted unsanitary conditions in restrooms and dining areas.
Operational Issues
Frequent complaints about inconsistent hours, staffing shortages, and being closed early were highlighted, affecting customer access.
Value for Money
Customers expressed concerns about rising prices and perceived value, with some feeling that portion sizes and quality did not justify the cost.