Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Food is often reported as fresh and hot, but there are frequent complaints about cold and improperly prepared items.
Service Speed
Customers consistently experience long wait times, particularly in the drive-thru, with many reporting waits of 20-30 minutes.
Order Accuracy
Numerous reviews highlight issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Customer service is frequently described as rude or dismissive, with several reports of poor management and staff behavior.
Cleanliness
The restaurant's cleanliness is a concern, with multiple reviews mentioning dirty tables and unsanitary conditions.
PB
Pamela M. Bowlin
Nov 8, 2025
4.0
No longer good deal on Happy Meals. Less bang,for you buck! Service was not great, didn't get half of my order. My sister had to go in & make them correct order.
Food was cool and chicken nuggets tasted like old grease.
DW
Debbie Walkenshaw
Nov 8, 2025
4.0
First time I've been back in quite a while their service had gotten so bad. Seemed service was better but I just wish they were friendlier
DJ
Diana James
Nov 7, 2025
4.0
Food was as expected. Staff was nice. Service was slow.
JT
Janet Tilton
Nov 5, 2025
5.0
I just love their bacon egg and cheese biscuits. Staff need to greet their brick and mortar customers and net depend on the kiosk to do it. So UNfriendly. 😔
AK
Ancient Karma
Oct 13, 2025
2.0
I dont usually gripe about a few bad orders, however, this is too many times in a row to not mention. This place is usually getting something wrong with my order. I live 30 minutes away and by the time I get home, its too late to turn around and get the right order. I ordered a cheeseburger and got a chicken sandwich tonight. May not seem like a big deal, but, im pregnant and dammit I want beef when I want it. The last 6 orders, they forgot extra apple slices... EVERY SINGLE TIME. They have not included sauces, forgot to include happy meal toys for my kids and have gotten something wrong on every single order over the last year or so. I personally wouldn't recommend this place unless you have the time to go over every single thing in your order before you leave. Im convinced at this point that something will be wrong no matter what I order.