Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, long wait times, and frequent order mistakes.
Food Quality
While some customers enjoyed fresh and hot food, many complained about cold, stale, or poorly prepared items.
Staff Attitude
Several reviews highlighted rude or unhelpful staff, with some customers feeling ignored or disrespected.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
TA
Tommy Andrews
1 day ago
5.0
Simply outstanding place to get all your food needs quick service
KM
Kristina Maciel
Jan 4, 2026
1.0
The girl at the window terrible! Rude....... I also waited forever and no one was even in line when I got there.
KB
Kerry Breshears
Dec 4, 2025
1.0
I have been waiting for 38 minutes in the drive thru. I have seen orders behind me go. They are sending their employees on break!! What??
PP
Pamela M. Bowlin (Pam)
Nov 8, 2025
4.0
No longer good deal on Happy Meals. Less bang,for you buck! Service was not great, didn't get half of my order. My sister had to go in & make them correct order.
Food was cool and chicken nuggets tasted like old grease.
DW
Debbie Walkenshaw
Nov 8, 2025
4.0
First time I've been back in quite a while their service had gotten so bad. Seemed service was better but I just wish they were friendlier