Mixed reviews on customer service, with some praising friendly staff while others reported rude and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect or incomplete orders, leading to customer frustration.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and delicious meals, while others received cold or poorly prepared items.
Cleanliness
The restaurant is generally reported as clean, with positive comments about the cleanliness of the dining area and restrooms.
Speed of Service
Service speed varies, with some customers noting quick service while others experienced delays, especially in the drive-thru.
CC
CW
Jan 3, 2026
5.0
The food was wonderful! We didn't even need ketchup for the fries they were yummy! My friend had the barbecue chicken strips and said they were great too! Of course my ice cream was excellent!
LO
Lori O'Harver
Dec 30, 2025
1.0
Terrible customer satisfaction - incorrectly filled orders and WORSE customer service when ask it be corrected. Unprofessional and rude.
BW
Bryan Wenger
Dec 20, 2025
5.0
Awesome place!! Staff was very helpful in getting our orders! Food was delicious!!!
CC
Chloe Benear (Calb)
Dec 19, 2025
1.0
I’m not one to make reviews but this was the most worst experience I have every had with a fast food place if the knew the names of these two girls I would get them fired or sued they where very disrespectful. First of all while I was trying to order my meal she said “is that all” about 15 times. Also she gave me the wrong blizzard when I asked for a holiday blizzard they did not say there where out like they could have done, because they were but still charged me and instead they gave me poison, I have a peanut allergy and they gave me a peanut blizzard, thank goodness I had an EpiPen. Then I told her it was the wrong thing and she said I know I have it right here and she proceeded to give me the other one I ordered for my son. I then explained it was wrong and she said in a very nasty and rude tone , “I’m sorry do you need to speak with a manger because I’m not one!” I declined and ate my yummy food but they forgot to give me my sauce I payed extra for so I had to go back inside and then she said in a rude tone again “she’s back again!” And this was my first time back because they messed up my order.I don’t recommend coming here and if you do make sure to give them the bird for me!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food specialties at Dairy Queen Grill & Chill in Warrenton, MO?
The main specialties include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes and malts, and DQCakes.com.
What are the opening hours of Dairy Queen Grill & Chill in Warrenton?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Warrenton?
It is located at 911 NE Service Rd, Warrenton, MO 63383-3013, USA.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill provides a drive-thru service.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, offers high chairs and booster seats, and welcomes children.
Does Dairy Queen Grill & Chill have outdoor seating and free Wi-Fi?
Yes, it offers outdoor seating and free Wi-Fi to customers.
Can I order online or via an app for Dairy Queen Grill & Chill?
Yes, you can place orders online through their website, and exclusive app deals are available by downloading their app.
Which nearby fast food restaurants could I visit along with Dairy Queen Grill & Chill in Warrenton?
Nearby fast food options include Wendy's, Burger King, Subway, McDonald's, Jack in the Box, KFC, and Pizza Hut, all within the vicinity.
Are there any nearby automotive services close to Dairy Queen Grill & Chill?
Yes, Plaza Tire Service and Valvoline Express Care provide tire, oil change, and automotive repair services nearby.
What nearby accommodations and other services are available near Dairy Queen Grill & Chill?
Nearby services include Holiday Inn Express Warrenton for accommodations, Jackson Hewitt Tax Service for financial advising, and SSM Physical Therapy for healthcare needs.