Jimmy John's

Reviews

• KK

  Kaytee

  Apr 18, 2026
  1.0
  Ordered for delivery. Put 'please ring doorbell', because our doorbell is very loud and I'm not near my phone every single second of the hour it took for the food to get here. They didn't ring the doorbell or knock and when I went outside to check if the food was there it was with a fly and a beetle inside the bag. I called the store and they said 'We sent a notification nothing we can do." Not even an 'I'm sorry about that'. Don't get why they can't talk to people like human beings. That would be the bare minimum they could do was give an apology. Also don't allow us to write instructions if you don't follow them. Again, JUST SAY SORRY. You're the ones getting paid to give good customer service. Edit: just dug into my food and they missed the avocado they charged me 2 dollars for. It's making sandwiches people, come on... 🙄
• WW

  William Wiltrout

  Apr 9, 2026
  1.0
  Horrible service! They have been extremely slow when ordering food for delivery. Almost 2 hours now and status of the order just says received. Called the store and they seemed clueless. This has happened multiple times over the past few weeks. Order finally came about 10 mins short of 2 hours. No straws for my drink, sandwiches were cold, and the driver tried to ring the doorbell and leave. Never ordering from here again.
• JJ

  James

  Mar 15, 2026
  2.0
  Foods good but customer service is horrible.
• AG

  Ashlyn Guyer

  Feb 28, 2026
  1.0
  They completely missed up my order. Told people they were only allowed one sandwich a person etc.
• KB

  Kathryn Buesing

  Jan 2, 2026
  5.0
  As a former JJ manager of several years I always have higher expectations than most when I go in to a JJs. Never have I had an issue with this location. The staff are always friendly and in a great mood. My food has always been perfect and done quickly. The store always looks presentable and usually smells like fresh bread. Today I went in and before I could pay the gentleman making my sandwich sat it down next to me and said “sorry it took so long”. Again a perfect sandwich. I’m so glad this location is close to home. Just wish it was a little closer so I could be in the delivery range lol.