Feedback on staff friendliness is mixed; while some customers praised the helpfulness and politeness of employees, others reported rude behavior and poor service.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like cold or reheated items, incorrect orders, and poor presentation.
Cleanliness
The establishment is generally noted for being clean, although some reviews mentioned concerns about food safety and hygiene practices.
Pricing
Several customers found the prices to be high relative to portion sizes and food quality, leading to disappointment.
Speed of Service
Service speed varied; some customers experienced long wait times, while others noted quick service during busy periods.
KC
Krystle Caylor
Dec 18, 2025
1.0
Treats their delivery drivers like we are thieves. We all talk about you guys.
DA
Dakota Ashworth
Nov 14, 2025
5.0
I went through the drive thru, and Was greeted by Matt. I have celiac disease, and was asking questions in regards to their menu. He, and others, were very insightful, and wasted no time to help.
I manage my own store, and the customer service blew me away here. (They even cleaned the spindle for the ice cream.... without being told) I highly recommend.
ZJ
Zachary Jones
Oct 24, 2025
1.0
ordered a 4-piece chicken strip basket with gravy and a drink. The cashier initially attempted to ring it up incorrectly as a combo plus drink. When I caught the mistake, the staff became visibly irritated.
After that, my order was handled unsafely — an employee returned from break, did not wash his hands or wear gloves, and handed me the food through the drive-thru with the box still open in the rain. I called the store and waited over 30 minutes for a refund.
When I finally received my refund, it was handed to me inside a brown paper food bag, not directly, with no receipt or documentation. This raises questions about whether the refund was properly processed through the register or simply pulled from the safe.
At this point, I discarded the food due to hygiene concerns. I wanted to make you aware so the location can review their food-safety and cash-handling procedures.
JP
john parker
Oct 16, 2025
5.0
Good fried food. Great dilly bars. Very tasty .
EE
Easy E
Oct 10, 2025
4.0
Service was good,quick and friendly. I ordered a Peanutbuster Parfait
Finally ,a parfait made right but they were about yo close and it tastes like they turned the hot fudge off 1hr before that, because it was thick and not nice and hot blending with the icecream.
What are the operating hours of Dairy Queen Grill & Chill in Warrensburg, MO?
The restaurant is open daily from 10:00 AM to 10:30 PM.
Is the Dairy Queen Grill & Chill location wheelchair accessible and family-friendly?
Yes, it offers wheelchair accessibility, booster seats, high chairs, outdoor seating, restrooms, free WiFi, and is family-friendly and good for kids.
Can I order food online or use mobile app deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website, and downloading the Dairy Queen app provides exclusive mobile deals and rewards.
Does Dairy Queen Grill & Chill have a drive-thru and outdoor seating options?
Yes, the location features a drive-thru and outdoor seating.
Where is Dairy Queen Grill & Chill located in Warrensburg?
It is located at 601 E Young Ave, Warrensburg, MO 64093-9609, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Casey's General Store for convenience needs and gas, Warrensburg Christian School, and several restaurants like Oriental Cuisine and Zydecos for more dining options.
Is there a nearby gas station or convenience store close to Dairy Queen Grill & Chill in Warrensburg?
Yes, Casey's General Store and Casey's are close by offering gas, convenience items, and food delivery services.
What nearby recreational or fitness centers are close to Dairy Queen Grill & Chill?
Nearby, you can find VooDoo Cheer & Tumbling, a gymnastics center, and BLUSH Boot Camp, a gym and active life venue, both ideal for fitness activities.
Are there any nearby medical or health service providers near Dairy Queen Grill & Chill?
Yes, nearby medical facilities include Dialysis Clinic, Hearing Associates of Warrensburg, U.S. Dermatology Partners, Amanda Caldwell APRN-C, and Select Physical Therapy.