Dairy Queen Grill & Chill

4.1
893 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
601 E Young Ave, Warrensburg, MO
64093-9609, United States

Hours

Reviews

4.1
893 reviews
5 stars
466
4 stars
222
3 stars
105
2 stars
44
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while some customers praised the helpfulness and politeness of employees, others reported rude behavior and poor service.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold or reheated items, incorrect orders, and poor presentation.

Cleanliness

The establishment is generally noted for being clean, although some reviews mentioned concerns about food safety and hygiene practices.

Pricing

Several customers found the prices to be high relative to portion sizes and food quality, leading to disappointment.

Speed of Service

Service speed varied; some customers experienced long wait times, while others noted quick service during busy periods.
  • KC
    Krystle Caylor
    Dec 18, 2025
    1.0
    Treats their delivery drivers like we are thieves. We all talk about you guys.
  • DA
    Dakota Ashworth
    Nov 14, 2025
    5.0
    I went through the drive thru, and Was greeted by Matt. I have celiac disease, and was asking questions in regards to their menu. He, and others, were very insightful, and wasted no time to help. I manage my own store, and the customer service blew me away here. (They even cleaned the spindle for the ice cream.... without being told) I highly recommend.
  • ZJ
    Zachary Jones
    Oct 24, 2025
    1.0
    ordered a 4-piece chicken strip basket with gravy and a drink. The cashier initially attempted to ring it up incorrectly as a combo plus drink. When I caught the mistake, the staff became visibly irritated. After that, my order was handled unsafely — an employee returned from break, did not wash his hands or wear gloves, and handed me the food through the drive-thru with the box still open in the rain. I called the store and waited over 30 minutes for a refund. When I finally received my refund, it was handed to me inside a brown paper food bag, not directly, with no receipt or documentation. This raises questions about whether the refund was properly processed through the register or simply pulled from the safe. At this point, I discarded the food due to hygiene concerns. I wanted to make you aware so the location can review their food-safety and cash-handling procedures.
  • JP
    john parker
    Oct 16, 2025
    5.0
    Good fried food. Great dilly bars. Very tasty .
  • EE
    Easy E
    Oct 10, 2025
    4.0
    Service was good,quick and friendly. I ordered a Peanutbuster Parfait Finally ,a parfait made right but they were about yo close and it tastes like they turned the hot fudge off 1hr before that, because it was thick and not nice and hot blending with the icecream.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Warrensburg, MO?

The restaurant is open daily from 10:00 AM to 10:30 PM.